SDR at Teknisa responsible for customer prospecting via phone, chat, email, and WhatsApp. Seeking innovative approaches to handle customer communication and sales processes.
About the role
- Sales Development Representative driving top-of-funnel activity and supporting global sales expansion for Progyny Global. Engaging qualified mid-market and enterprise prospects through proactive outreach and collaboration.
Responsibilities
- Generate qualified pipeline through proactive outbound outreach across multiple channels (email, phone, LinkedIn).
- Manage and respond to inbound enquiries in a professional and timely manner.
- Identify new business opportunities aligned with our ideal client profile.
- Thoroughly qualify leads using strategic questioning and active listening to uncover needs, pain points, and buying signals.
- Partner closely with Sales Leadership to support top-of-funnel targets and strategic outreach efforts.
- Book high-quality meetings in line with weekly, monthly, and quarterly KPIs.
- Communicate clearly and confidently about customer challenges and Progyny Global’s value proposition.
- Build strong rapport with prospects through thoughtful, well-organised interactions.
- Maintain excellent CRM hygiene by ensuring all activities, conversations, and lead progression are recorded accurately.
- Collaborate cross-functionally to nurture leads and share insights that support continuous improvement in campaign performance.
Requirements
- At least 2 years of experience in a SDR role.
- Minimum of 3 years of professional experience overall (internships and part-time roles count).
- Experience in outbound SDR/BDR roles preferred.
- BA, BS, or Master’s degree in Business Administration, Life Sciences or an equivalent field.
- Strong interpersonal skills with the ability to build rapport quickly.
- Highly organised with excellent time-management abilities.
- Confident communicator with strong written and verbal communication skills.
- Resilient, persistent, and able to remain positive in the face of rejection.
- Self-starter with an entrepreneurial mindset and eagerness to learn.
- Team player who thrives in a collaborative environment and can take accountability and direction effectively.
Benefits
- Competitive salary: Annual gross base salary range: From 33000 – 38000 GBP (based on experience)
- Access to the Progyny Global platform + GBP 4400 family-building benefit
- Hybrid working model with 3 days/week in our co-working space in London
- 1:1 mental health sessions & wellness support via Nilo Health
- mobility allowance
- gym allowance
- Work from home model
- 24 days remote work from anywhere
- Inclusive, mission-driven culture built on care, collaboration, and innovation
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