IT Support Specialist assisting customers with e - forms requests and managing ticket documentation. Oversight and classification of tickets within a service level agreement framework.
About the role
- IT professional working hybrid in Denver, CO, supporting clients for Proactive Technology Management. Responsibilities include troubleshooting, configuration, and setup of IT systems.
Responsibilities
- Provide ongoing support (access points, firewalls, and switches)
- Set up customer networks (cloud to keyboard)
- Windows server installation
- Configuration maintenance
- Remote troubleshooting of client, as well as on-site when required
- Monday - Friday schedule
- One Saturday per month for the first 18 months
Requirements
- Office 365 and Windows Server experience
- Firewall troubleshooting experience (Sophos, Cisco, Sonicwall, Watchguard)
- Network Setup (installing AP's, switches, and firewalls)
- Knowledge of virtualization and networking
- Bachelor's degree
- Experience in the Medical field is a plus
- IT-related certifications
- MSP Experience
Benefits
- Full Medical Benefits
- 2 Weeks Paid Vacation
- Full Time
- Dental & vision insurance
- 401(k) matching
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
IT Support Specialist assisting clients with e - forms and managing service requests in Leipzig. Documenting and classifying tickets while ensuring compliance with service agreements.
IT Support Specialist at DATAGROUP providing support for e - form issues. Documenting and managing client requests while ensuring compliance with service level agreements.
Lead strategic development of Enterprise Architecture for infodas, targeting NAF/ADMBw with extensive project involvement and client interactions. Position architecture approaches and strengthen thematic exchange in defense and IT sectors.
Help Desk Specialist Tier II providing IT support for federal government contracts in fast - paced environment. Managing technical support for desktop, networking, and conferencing technologies.
Associate Nurse Unit Manager leading a team in Blakiston Lodge, an aged care facility. Responsible for clinical leadership and development of nursing staff for high - quality service delivery.
Financial Accountant handling audit support for accounting team in a leading sustainable mobility company. Responsible for regulatory reporting and compliance in Germany.
Bilingual Public Benefit Specialist assisting clients in navigating public benefits programs. Collaborating on needs assessment and ensuring compliance while serving in the United States.
Public Benefit Specialist at Ensemble Health Partners assisting patients with Medicaid eligibility and application processes. Collaborating with various stakeholders to ensure timely and accurate submissions.
Public Benefit Specialist responsible for interviewing uninsured patients for Medicaid eligibility. Assisting with application processes and ensuring timely billing at Ensemble Health Partners