Hybrid IT Infrastructure Specialist – Microsoft Systems

at The Premier League

• Job title: IT Infrastructure Specialist – Microsoft Systems
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, DNS, TCP/IP
• Location requirements: Hybrid, London, United Kingdom

About the role

• IT Infrastructure Specialist managing and optimizing Microsoft systems for Premier League Studios. Responsible for user access, security measures, and infrastructure monitoring in a hybrid working environment.

Responsibilities

• Administer and manage user identities and access across hybrid environments, including on-premise Active Directory (AD) and cloud-based Microsoft Entra ID (formerly Azure AD).
• Design and deploy robust security measures such as Multi-Factor Authentication (MFA) across all M365 and Azure services to protect organizational data.
• Deploy, configure, monitor, and manage Azure infrastructure services, including virtual machines, storage, networking, and other Platform-as-a-Service (PaaS) components.
• Serve as the primary administrator for the entire M365 suite, including Exchange Online, SharePoint Online, Teams, OneDrive, and Purview, managing tenant settings, licensing, and security features.
• Install, configure, and maintain physical and virtual Windows Servers (2016, 2019, 2022+), ensuring high availability, performance, and applying necessary security patches and updates.
• Deploy, configure, and support end-user computing devices, including workstations (desktops) and laptops, utilising Ivanti solutions for software deployment, patch management, and configuration management.
• Proactively monitor system performance, troubleshoot complex hardware/software issues, and provide expert-level (2nd/3rd line) support to minimise downtime within a demanding operational tempo.
• Actively participate in a team of infrastructure specialists, contributing expertise while remaining open to learning new domains.
• Commit to formal and informal cross-training initiatives to ensure specialist skills are widely understood across the team.
• Mentor junior team members and clearly document procedures to facilitate knowledge transfer.

Requirements

• Experience in an IT infrastructure or systems administration role within a Microsoft-centric environment.
• Demonstrable previous work experience within a broadcast or TV company environment, or a similar high-pressure, 24/7 (or 16/7) operational setting.
• Deep expertise in Microsoft Windows Server Operating Systems and Active Directory.
• Strong practical experience with M365 administration and security features.
• Hands-on experience managing Microsoft Azure resources (IaaS, PaaS).
• Experience with identity solutions including Entra ID (Azure AD), MFA, and Single Sign-On (SSO).
• Proficiency in managing endpoints (laptops/workstations) with hands-on experience using Ivanti endpoint management solutions.
• Familiarity with networking principles (TCP/IP, DNS, DHCP, VPNs).
• Excellent problem-solving and analytical abilities, with the capacity to think critically under pressure.
• Strong communication and collaboration skills; a genuine team player.
• Proven ability to manage multiple projects simultaneously and prioritise tasks effectively in a fast-paced environment.
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft 365 Certified: Administrator Expert (MS-102)
• Certification or significant training in Ivanti endpoint management solutions.
• Experience with scripting languages, particularly PowerShell, for automation.