IT Infrastructure Specialist managing and optimizing Microsoft systems for Premier League Studios. Responsible for user access, security measures, and infrastructure monitoring in a hybrid working environment.
Responsibilities
Administer and manage user identities and access across hybrid environments, including on-premise Active Directory (AD) and cloud-based Microsoft Entra ID (formerly Azure AD).
Design and deploy robust security measures such as Multi-Factor Authentication (MFA) across all M365 and Azure services to protect organizational data.
Deploy, configure, monitor, and manage Azure infrastructure services, including virtual machines, storage, networking, and other Platform-as-a-Service (PaaS) components.
Serve as the primary administrator for the entire M365 suite, including Exchange Online, SharePoint Online, Teams, OneDrive, and Purview, managing tenant settings, licensing, and security features.
Install, configure, and maintain physical and virtual Windows Servers (2016, 2019, 2022+), ensuring high availability, performance, and applying necessary security patches and updates.
Deploy, configure, and support end-user computing devices, including workstations (desktops) and laptops, utilising Ivanti solutions for software deployment, patch management, and configuration management.
Proactively monitor system performance, troubleshoot complex hardware/software issues, and provide expert-level (2nd/3rd line) support to minimise downtime within a demanding operational tempo.
Actively participate in a team of infrastructure specialists, contributing expertise while remaining open to learning new domains.
Commit to formal and informal cross-training initiatives to ensure specialist skills are widely understood across the team.
Mentor junior team members and clearly document procedures to facilitate knowledge transfer.
Requirements
Experience in an IT infrastructure or systems administration role within a Microsoft-centric environment.
Demonstrable previous work experience within a broadcast or TV company environment, or a similar high-pressure, 24/7 (or 16/7) operational setting.
Deep expertise in Microsoft Windows Server Operating Systems and Active Directory.
Strong practical experience with M365 administration and security features.
Hands-on experience managing Microsoft Azure resources (IaaS, PaaS).
Experience with identity solutions including Entra ID (Azure AD), MFA, and Single Sign-On (SSO).
Proficiency in managing endpoints (laptops/workstations) with hands-on experience using Ivanti endpoint management solutions.
Familiarity with networking principles (TCP/IP, DNS, DHCP, VPNs).
Excellent problem-solving and analytical abilities, with the capacity to think critically under pressure.
Strong communication and collaboration skills; a genuine team player.
Proven ability to manage multiple projects simultaneously and prioritise tasks effectively in a fast-paced environment.
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft 365 Certified: Administrator Expert (MS-102)
Certification or significant training in Ivanti endpoint management solutions.
Experience with scripting languages, particularly PowerShell, for automation.
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