Hybrid Senior Product Manager – Transaction Processing

at PPRO

• Job title: Senior Product Manager – Transaction Processing
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Berlin, Germany

About the role

• Senior Product Manager shaping payment experiences for global partners in fintech company. Driving product discovery and delivery in payment processing and APIs for leading merchants.

Responsibilities

• Own and deliver the product strategy for PPRO’s core payment processing platforms and APIs, driving customer engagement, feature development and market launches in close partnership with engineering and stakeholders to provide scalable, reliable and market-leading payment capabilities that create measurable customer and business value.
• Build deep user empathy with both PPRO’s merchants and payment method partners, understanding global payment industry trends and competitors' offerings to influence PPRO’s roadmap effectively.
• Partner with Commercial and Enterprise Account Management to understand evolving customer needs, benchmark against industry standards, and shape global payment products and experiences, balancing internal priorities with customer objectives to ensure aligned, high-impact delivery.
• Own and evolve PPRO’s core payment processing platform and customer-facing API suite, ensuring highly available, reliable systems that deliver high payment success rates and strong merchant business outcomes.
• Work hands-on with observability tools, data - analyze key reliability metrics, business opportunities and success metrics related to payment acceptance rates, platform uptime & performance, and financial flow efficiency to drive meaningful outcomes.
• Define clear success metrics and KPIs to measure merchant adoption of API products, delightful merchant checkout experiences, payment method efficiency, automate reporting, and enable data-driven decision-making.
• Collaborate cross-functionally – work closely with Commercial, Compliance, Risk, Sales, and Customer Success teams to refine product requirements and translate those to global products & features.
• Lead roadmap planning and execution for key initiatives, which supports building benchmarked global products, enhancing wider platform capabilities, optimization of existing flows, and co-creation of new products with payment method partners.
• Be a thought leader in local payments – stay ahead of regulatory changes, market trends, and best practices to keep PPRO at the forefront of effective, efficient, and accessible payments across the world.

Requirements

• Product Leadership: Proven experience owning a product or feature set, leading product discovery, and executing successfully in a fast-paced environment.
• Exceptional Collaboration Skills: Proven ability to partner closely with engineering, design and external stakeholders to deliver complex products and platforms at scale, with the capability to translate technical complexity into clear, accessible concepts.
• Strong Analytical Rigour: Ability to work with data, define KPIs, and drive decisions based on insights rather than intuition, ability to effectively communicate with and influence both customer-facing and partner-facing stakeholders.
• Payments and Fintech Experience: Deep understanding of payment processing APIs, merchant checkout workflows, compliance requirements, and risk controls in financial services.
• Technical Fluency: Experience working with APIs, automation & observability tools, and technical teams to deliver scalable and efficient solutions.
• Customer-Obsessed Mindset: Ability to deeply understand customer needs and translate them into frictionless product experiences.
• Bias for Action: A pragmatic approach to decision-making, balancing long-term vision with near-term execution.
• Languages: English is a must; German/Spanish/Portuguese are nice to have.

Benefits

• Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
• Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
• Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance.
• Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
• Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
• Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
• Pet-friendly office - Because work is better with your paw-tners by your side