Principal Software Engineer leading a Product Team to innovate healthcare solutions at Patchwork Health. Driving product strategy and development in a hybrid workplace environment.
About the role
- Product Manager responsible for defining product strategy and leading teams at PNC. Overseeing product development and financial results while ensuring a differentiated customer experience through technology and analytics.
Responsibilities
- Defines the strategy and executes on the business and financial results for a product portfolio through the leadership of team(s) managing new and existing products by creating a differentiated customer experience utilizing traditional and emerging capabilities in technology, operations, and data analytics
- Defines the overall strategy to produce a differentiated customer experience related to product or experience development for applicable business segments and product groups
- Sponsors potential product or experience development projects for feasibility and value
- Presents initiatives and policy changes to gain executive management buy-in
- Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals and oversees the resolution of issues that arise
- Participates in the marketplace to influence product and customer experience trends and leads teams to execute on new products or enhancements to existing products or experiences and recognizes, anticipates and resolves complex operational and process problems that arise
- Presents ideas to governing committees for approval
- Maintains network of counterparts and third parties within the industry
- Serves as senior point of escalation and ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners
- Leads activities with external stakeholders and clients throughout the product lifecycle
- Supports determination of risk appetite and limits as part of the first line of defense
- Owns business response to audit and regulatory finding
- Leads one or multiple product lines and manager(s)
- Manages, motivates and develops the performance of the product development management team and key contributors
Requirements
- Business Objectives
- Customer Solutions
- Marketing
- Product Development
- Product Management
- Sales Competencies
- Collaborating
- Competitive Environment
- Design Thinking
- Emerging Technologies
- Innovation
- Managing Multiple Priorities
- Problem Solving
- Product Development Strategy
- Solutions Development
- Roles at this level typically require a university / college degree
- Higher level education such as a Masters degree, PhD, or certifications is desirable
- Industry-relevant experience is typically 8+ years
- At least 5 years of prior management experience is typically required
- Proven leadership experience with a moderate to large scope of responsibility is required
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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