Runs the QA audit program for AI - powered logistics platform verifying compliance and identifying defects. Collaborates on training updates and SOP improvements for operational efficiency.
About the role
- Quality Leader responsible for the QA department including food safety and compliance in a manufacturing facility, focusing on quality improvements and customer interactions.
Responsibilities
- Lead all aspects of the Quality Assurance department at the manufacturing facility.
- Designated SQF practitioner with responsibility and authority to oversee the development, implementation, review and maintenance of the QMS, including food safety fundamentals and the food safety plan.
- Manages key metrics to evaluate the performance of the Quality Department such as Cost of Quality (COQ), internal rejections, quality testing turnaround time, etc.
- Interacts with our customers to ensure we are solving customer complaints in a timely manner.
- Generates improvement ideas and embraces improvement projects to better the business.
Requirements
- Four-year college degree, preferably in a Quality related field, Engineering or Chemistry.
- 3+ years’ experience in manufacturing, preferably in the flexible packaging and/or food manufacturing industry.
- Previous experience with SQF highly preferred.
- Detail-orientation required for auditing completion of required paperwork and information system’s inputs with a high degree of accuracy.
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