Senior Software Quality Engineer in BD's Connectivity team responsible for test automation development and quality assurance. Collaborating to enhance V&V testing processes and compliance standards in medical technology.
About the role
- QA Manager leading a cross-functional team to ensure high-quality software products delivery. Responsible for strategic planning and collaboration with engineering and product teams.
Responsibilities
- Lead and mentor a team of QA analysts, automation engineers, and test leads across multiple product lines (APIs, Portals, Salesforce, etc.).
- Define and implement a unified QA strategy, aligning manual and automated testing efforts with organizational objectives.
- Drive continuous improvement of QA processes, automation coverage, and testing efficiency across teams.
- Collaborate with Product and Engineering leadership to establish test plans, quality gates, and release criteria.
- Develop and enforce standardized QA methodologies, documentation, and reporting practices.
- Oversee test planning, execution, and defect triage across projects and environments.
- Implement risk-based testing approaches and ensure proper regression coverage before major releases.
- Ensure QA best practices are followed within Agile/Scrum development cycles.
- Partner with the Automation System Architect to expand automated test coverage across API, UI, and end-to-end workflows.
- Manage the integration of QA tools within CI/CD pipelines (e.g., GitHub Actions, TestOps, Jenkins, or similar).
- Support migration and adoption of next-gen test automation frameworks (e.g., from Katalon to Playwright).
- Evaluate and implement test management tools for traceability and reporting.
- Define and track key performance indicators (KPIs) such as defect leakage, test efficiency, automation ROI, and release quality.
- Provide executive-level reporting on QA progress, coverage, and quality trends.
- Use analytics to identify root causes of recurring defects and propose corrective actions.
- Work closely with Product Managers, Developers, DevOps, and Support teams to ensure full alignment on test scope and priorities.
- Serve as the QA point of contact during production releases and incident reviews.
- Promote a culture of quality ownership across all engineering disciplines.
Requirements
- Bachelor’s degree in information systems, Business Administration, Management or related field — or equivalent work experience.
- 7+ years of QA experience with at least 3 years in management or lead role.
- Strong understanding of software testing methodologies, automation frameworks, and CI/CD practices.
- Hands-on experience with automation tools (e.g., Katalon, Playwright, Selenium, Postman).
- Excellent communication and leadership skills, with experience managing distributed teams.
- Proven success in driving measurable QA improvements (e.g., reduction in defect leakage or testing cycle times).
- Experience with API, Database, and portal ecosystems validation.
- Familiarity with AWS infrastructure, TestOps/TestCloud, or GitHub-based CI/CD pipelines.
- Knowledge of AI-assisted testing or dynamic data generation techniques.
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- Health Savings Account
- 401(k) Plan with Company Match
- Company-paid Short-Term and Long-Term Disability
- Company-paid Life Insurance
- Paid Holidays and Vacation
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement
- Ongoing Training & Personal Development
- And More!
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