Senior Software Quality Engineer in BD's Connectivity team responsible for test automation development and quality assurance. Collaborating to enhance V&V testing processes and compliance standards in medical technology.
About the role
- Runs the QA audit program for AI-powered logistics platform verifying compliance and identifying defects. Collaborates on training updates and SOP improvements for operational efficiency.
Responsibilities
- Runs the QA audit program that verifies SOP critical-step compliance, finds systemic defects, and feeds coaching, RCA, and CAPA with clean evidence.
- Build and maintain standardized rubrics per ops function and service line, with 'critical step' pass/fail clarity.
- Operate QA sampling plans and hit audit coverage targets per 100 work items.
- Publish weekly QA insights: top defects, root patterns, and recommended CAPAs.
- Work with Enablement to convert QA findings into updated training and SOP improvements.
Requirements
- 3 to 7 years in QA ops, support QA, or service quality programs
- Strong judgment, consistency, and comfort delivering direct feedback
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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