Hybrid Chief of Staff

at PowerLines

• Job title: Chief of Staff
• Job type: Full Time
• Experience level: Lead
• Salary: $100,000 - $150,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Washington, United States

About the role

• Chief of Staff at PowerLines, a nonprofit modernizing the utility regulatory system. Supporting operational strategy, team management, and organizational efficiency.

Responsibilities

• Run weekly team meetings and lead preparation for internal team meetings, including development of agendas and notetaking
• Manage internal and external workstreams and personnel, untangle internal bottlenecks and advance clarity, and ensure optimal organizational success
• Lead organizational project management including management of team progress tracker and development of organizational KPIs, success metrics, and progress of workstreams
• Support development of external engagement strategy and implementation plan for the organization, including conferences, media engagement and speaking opportunities, and strategic events and convenings
• Support organizational and individual review processes, including development of organizational and individuals goals
• Provide operational support to PowerLines projects and teams as needed
• Support strategic planning and execution, keeping plans up to date to ensure our approach is relevant, responsive, and dynamic
• Lead, develop, and assign ad hoc requests and special projects as needed
• Develop and maintain internal databases, including team folders, customer relationship management (CRM) databases, and internal dashboards
• Embed technological and AI solutions within the organization for efficiency and streamlined operations
• Oversee planning and execution of logistics for strategic events and convenings
• Execute processing of reimbursements, receipts, and other expenses
• Manage hiring and onboarding of new team members, including drafting of role descriptions and contracts
• Serve as an extension of the Executive Director, including attending internal and external meetings on behalf of the Executive Director as needed
• Oversee development of briefing book for the Executive Director including internal documents for review and preparatory materials for meetings
• Develop internal and external strategic memos, decks, and other materials
• Work with the Executive Director on a regular basis to ensure that priorities and key tasks are completed
• Draft internal memos and organizational messages to ensure strong internal communications and alignment
• Ensure follow up with key contacts that the Executive Director makes during external engagements and coordinate follow up
• Travel with the Executive Director as needed
• Support the Executive Director in coordination with major philanthropic partners
• Support drafting of fundraising decks, grant proposals and budgets, memos, reports, and other updates
• Support development of impact and tracking reports, dashboards, annual impact report
• Support building of organizational and team culture, including planning for team retreats, happy hours, and other team building events
• Develop systems to ensure strong cross-departmental communications and collaboration
• Support professional development opportunities for PowerLines team members

Requirements

• 4-10 years of experience in strategy or management consulting, business, operations, project management, nonprofits, government, or a related field, preferably in a startup setting
• An ability to “manage up” and engage effectively with team members
• Strong project management skills, including an ability to track progress of complex workstreams
• An orientation towards strategically removing organizational bottlenecks and streamlining internal processes and operations to maximize efficiency and impact
• Excellent organizational skills and attention to detail, as well as an ability to multitask and prioritize high-volume, high-priority initiatives to deliver operational excellence
• Excellent ability to communicate complex ideas in clear, concise terms, including verbally, in writing, and in presentations
• A highly motivated self-starter with a “get stuff done” and “whatever it takes” mentality to deliver success and execute strategy
• Strong emotional intelligence skills, including savviness in navigating complex settings with a diverse set of stakeholders
• Capacity to thrive in an early-stage, fast-paced, dynamic, and uncertain startup environment, including an ability to identify priorities, function independently, and operate with tight timelines
• A passion for advancing PowerLines’ mission of modernizing the utility regulatory system to lower utility bills and grow the economy through a consumer-centered lens
• Familiarity with artificial intelligence (AI) tools and resources to strengthen organizational performance (Preferred)
• Strategic thinking and creative problem solving skills, including an ability to think big-picture and translate ideas into strategy (Preferred)
• Experience managing relationships with senior principals, including C-Suite executives, elected officials, or other high-level decision makers (Preferred)
• Deep intellectual curiosity and thoughtfulness (Preferred)

Benefits

• Unlimited PTO
• Paid holidays
• Health insurance
• 401k employer match
• Sick leave
• Health and wellness benefits