Junior Operations Consultant supporting benefits administration at Evertec, a financial technology company in Brazil. Responsible for administrative tasks related to retirement and BPO regulations.
About the role
- Director of SCADA Delivery Operations leading project governance and operational processes for renewable energy solutions. Responsible for enhancing delivery efficiency and financial control across global projects.
Responsibilities
- Define and maintain global delivery playbooks, project lifecycle definitions, gates, and RACI.
- Establish and enforce standard KPIs, OKRs, and delivery controls across all CoEs.
- Implement a tiered governance model (portfolio, program, project) with dashboards, recurring routines, and escalation paths.
- Ensure on-time, on-budget, and on-quality execution through structured governance mechanisms.
- Lead rollout and adoption of project accounting, including:
- Timesheets
- Cost actuals & forecasting
- Revenue recognition rules
- Margin tracking and variance analysis
- Drive financial discipline, improving PM accountability on scope, invoicing, cost visibility, and profitability.
- Partner with Finance to ensure alignment on policies, monthly close processes, and reporting accuracy.
- Standardize core support functions:
- Project setup & hygiene
- Resource scheduling assistance
- Documentation & reporting
- Change request processing
- Act as business owner for the Delivery Tool Stack, and collaborate on requirements, ensure consistent use, and partner with Business Applications on enhancements and roadmap: Salesforce CloudCoach, Jira/Confluence, among others.
- Drive adoption of structured data, automated workflows, and governance controls from a business perspective within the solutions.
- In collaboration with Revenue Operations, build and maintain a global delivery dashboard covering Project health and risks, Backlog burn, Forecast accuracy, Cost & margin trends.
- Enable data-driven decisions through real-time, reliable portfolio insights.
- Lead a continuous improvement program targeting playbook adoption and process simplification.
- Identify and embed AI/automation opportunities.
- Work closely with CoEs and other functions to ensure engagement, clarity, and continuous feedback loops.
Requirements
- Demonstrated experience in Project Management, PMO leadership, or Delivery Operations within software, or technology-enabled services.
- Experience managing large, global project portfolios and distributed teams.
- Success in driving transformation, standardization, and process adoption.
- Strong background in project financials, cost control, forecasting, and revenue recognition.
- Proven experience deploying or operating Salesforce and integrated ERP systems.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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