Hybrid Data Operations Specialist

at Northern Trust

• Job title: Data Operations Specialist
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$56,000 - CA$75,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Toronto, Canada

About the role

• Data Operations Specialist at Northern, a digital solutions agency. Supporting operational and financial reporting with a focus on data integrity and collaboration across teams.

Responsibilities

• Prepare, maintain, and execute weekly and monthly operational and financial reports with a high level of accuracy and attention to detail.
• Support the end-to-end project intake and setup process, including reviewing contracts to ensure projects are accurately created in internal systems and delivery teams are set up for success.
• Execute project close-out activities, ensuring project data, financials, and documentation are complete and accurate.
• Support project teams by reinforcing project ownership and accountability, escalating risks or issues when delivery expectations or stakeholder accountability are unclear.
• Partner with Data Operations, Finance, and Project Management teams to support month-end close activities and reporting requirements.
• Assist in building financial understanding within the PMO, including concepts such as earned revenue, invoiced value, accrued revenue, and deferred revenue.
• Generate and maintain accurate, real-time sales pipeline reports, dashboards, and data visualizations to support business decision-making.
• Support improvements to revenue operations systems and processes by assisting with tool evaluations, data quality initiatives, and reporting enhancements.
• Help maintain data integrity for forecasting by proactively identifying and resolving inconsistencies in pipeline stages, close dates, and probabilities.
• Develop, update, and maintain clear SOPs and process documentation across revenue and data operations.
• Support teams across the organization with data management and documentation updates within SOPs and the Learning Management Platform.
• Collaborate cross-functionally with Legal, Finance, Revenue, and Data Operations teams to support contract-related workflows and operational needs.
• Contribute to cross-functional projects and initiatives aimed at improving operational efficiency and effectiveness.
• Support the Data Operations team with contract lifecycle activities, helping ensure accuracy, compliance, and timely execution.

Requirements

• 2–4 years of experience in operations, project management, revenue operations, or a related function.
• Post-secondary education in Business, Finance, Operations, Analytics, or a related field.
• Advanced Excel/Google Sheets skills, including pivot tables and data analysis.
• Experience with Salesforce (Sales Cloud) data management, reporting, and basic troubleshooting.
• Basic understanding of month-end financial processes, invoicing, and revenue tracking.
• Strong analytical skills with attention to detail and ability to maintain data integrity.
• Experience producing reports, dashboards, and process documentation (SOPs/Learning Management).
• Collaborative and organized, with the ability to work across teams and manage multiple tasks.

Benefits

• Benefits Plans
• HSA / QSEHRA
• Employee Wellness & EAPs
• Fitness Reimbursement and Vet Care Programs
• RRSP Matching / 401K
• Profit Sharing
• Flexible work to promote work-life integration
• Home office allowance
• Referral bonus program
• Company social events
• More!