IT Support Engineer responsible for automating workflows and integrating marketing platforms like Hubspot and Salesforce. Supporting the tech team in system efficiency and troubleshooting tasks.
Responsibilities
Designing and developing information systems to improve process efficiency, scalability, increase user productivity, and reduce costs.
Explore and help solve Automation and IT bugs.
Work directly with System Architects and Administrators to identify and build automations to support business functions across Marketing, Sales, and Fulfillment operations.
Support the IT administrator in conjunction with HR and various managers, in automating employee onboarding and offboarding tasks.
Occasionally attend meetings with internal stakeholders (with a systems architect) to fully understand project requirements and provide technical expertise.
Develop software documentation and user guides for systems.
Requirements
3+ years of experience building IT Solutions and Automations
Experience in Hubspot and Zapier or similar platforms
Working experience with Okta
Experience working in an Agile environment or willing to work in one
Bachelor's degree in related field (not required but preferred)
1-2 years experience with Google Analytics or other web analytics tools
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