Hybrid Senior Supplier Relationship Manager – External Supply Organization

at Polpharma

• Job title: Senior Supplier Relationship Manager – External Supply Organization
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Gdansk, Poland

About the role

• Supplier Relationship Manager managing supplier performance and quality compliance. Overseeing collaborations, supplier management, and supporting strategic projects.

Responsibilities

• Build and maintain strategic relationships with key external suppliers, ensuring their performance, quality compliance, and achievement of business objectives.
• Conduct regular business reviews and meetings with suppliers/CMOs, resolve issues, and implement continuous improvement programs.
• Collaborate with internal teams (QA, RA, SCM, Procurement, MS&T) on change management, complaints, audits, commercial negotiations, and production planning.
• Ensure supply continuity by monitoring component availability, production capacity, and order fulfillment (OTIF).
• Coordinate technology transfers and changes, including negotiating transfer agreements and working closely with the MS&T team.
• Oversee quality processes, resolve complaints and deviations, and participate in quality review meetings.
• Analyze operational data (forecasts, orders, KPIs), prepare reports and recommendations.
• Manage documentation (NDAs, CDAs), verify budgets and invoices, and participate in key operational meetings (S&OP, Quality Reviews).
• Support product lifecycle projects and verify new CMOs for technical and regulatory compliance.

Requirements

• Higher education (chemistry, pharmacy, supply chain management, engineering, or related field).
• Experience in supplier management, contract manufacturing, or external operations in the pharmaceutical industry (minimum 3–5 years).
• Knowledge of regulatory requirements, quality processes, and cGMP principles (EU/global).
• Ability to negotiate and manage contracts.
• Experience with KPIs, risk management, and project management.
• Strong interpersonal skills, ability to build relationships and manage stakeholders.
• Preferred: experience in leading project teams and strategic supplier management.

Benefits

• Stable employment in a well-established company.
• Opportunity to work on strategic projects and process development in External Supply.
• Collaboration with an international environment and key business partners.
• Chance to develop skills in supplier management, negotiations, and technology transfers.
• Hybrid system of work
• Employee relocation package
• Company car / car allowance
• Basic salary + bonuses
• Private medical care
• Subsidy for meals
• Multisport card
• Possibility to join group life insurance
• Employee Pension Program
• Points in the Motivizer cafeteria