Hybrid Associate, Intelligent Operations

Posted 7 hours ago

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About the role

  • Participate in the automation development life cycle, including requirements definition, design, testing, deployment, and continuous improvement.
  • Collaborate with clients to document and analyze business processes, identify automation opportunities, and translate business requirements into clear functional and technical specifications.
  • Support discovery and feasibility assessments that quantify value, ROI, and risk for potential automation and AI use cases.
  • Contribute to the design and configuration of process automation solutions using low-code, RPA tools, enterprise applications, and custom app development.
  • Support data discovery activities by identifying, cleaning, and mapping process data across systems; understand how data inputs drive performance metrics and automation logic.
  • Partner with analytics and data teams to validate data quality, lineage, and governance requirements for automation solutions.
  • Configure, test, and deploy automated workflows; ensure alignment with client objectives and seamless integration with existing systems.
  • Maintain comprehensive documentation—process maps, data models, technical specifications, and user guides.
  • Support client enablement through training, communication, and adoption planning; help teams understand how automation and AI augment daily work.
  • Participate in developing internal playbooks, reusable frameworks, and accelerators that strengthen Point B’s Intelligent Operations offerings.
  • Partner with senior team members to research emerging technologies (e.g., copilots, generative AI, process mining, simulation) and bring insights into active engagements.
  • Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others.
  • Exercise an entrepreneurial spirit and contribute to the firm’s growth as an employee-owner.

Requirements

  • 2+ years of management consulting and hands-on experience in process automation, business process management, or a related field
  • Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma
  • Functional knowledge of automation tools and technologies such as RPA (e.g., UiPath, Blue Prism, Automation Anywhere, Microsoft Power Platform, Appian, Celonis) and enterprise applications (ERP, CRM, etc.)
  • Ability to work on-site as requested
  • Ability to work remotely
  • Ability to travel up to 80%
  • Ability to work non-standard work hours as necessary
  • B.A. or B.S. required
  • Relevant certification in process automation or related technologies preferred (e.g., Six Sigma, Microsoft Power Platform) are preferred.

Benefits

  • Competitive base pay
  • Benefits
  • Short-and long-term incentives
  • Flexibility
  • Leadership development opportunities
  • Employee Stock Ownership Plan (ESOP)

Job title

Associate, Intelligent Operations

Job type

Experience level

JuniorMid level

Salary

$69,000 - $138,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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