Hybrid Senior Account Manager

Posted last month

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About the role

  • Senior Account Manager at Podean leading high-visibility client accounts and driving Amazon marketplace strategy. Manage and mentor a team while executing client-focused initiatives.

Responsibilities

  • Lead top-tier client accounts end-to-end across Amazon and marketplaces, owning strategy, execution, and performance
  • Serve as the primary client partner - lead conversations, present recommendations, and drive key business decisions with senior stakeholders including C-suite
  • Develop annual strategic roadmaps, growth plans, promotional calendars, and business reviews with a strong focus on profitability and scaling performance
  • Oversee and mentor Account Managers/Associates; provide coaching, workload allocation, feedback, and career development
  • Ensure flawless delivery across media, creative, retail, supply chain coordination, and marketplace operations
  • Build trust with clients through education, guidance, performance transparency, and proactive recommendations
  • Identify growth opportunities, upsell initiatives, and ways to expand existing scopes of work
  • Create decks, lead all client meetings, own call notes, action lists, and follow-through
  • Monitor account performance, review reporting regularly, and translate data into clear insights and next steps
  • Work cross-functionally with media, retail, creative, and analytics teams to drive end-to-end success
  • Advocate for the client internally and ensure alignment on deadlines, ownership, and execution quality
  • Develop and implement best practices, SOP improvements, onboarding materials, and training resources
  • Contribute to thought leadership, internal education sessions, and new business pitches
  • Stay current on Amazon programs, betas, algorithms, policy updates, and marketplace opportunities
  • Help brands innovate beyond foundational Amazon execution through channel expansion and creative testing

Requirements

  • 6+ years experience in eCommerce, digital media, or marketplace management with strong Amazon expertise
  • Proven experience managing enterprise-level accounts and leading conversations at the executive level
  • Prior experience managing and developing a team with high standards for ownership and delivery
  • Strong presentation, communication, and client-facing confidence; comfortable leading calls and challenging constructively
  • Highly organized, responsive, detail-oriented, and able to manage multiple workstreams simultaneously
  • Strong analytical ability with comfort in Excel/Sheets, creating insights and translating them into strategy
  • Commercial mindset with the ability to identify revenue opportunities and influence decision-making
  • Growth-oriented, accountable, collaborative, and motivated to build strong long-term relationships

Benefits

  • Competitive compensation aligned to experience and market benchmarks
  • Remote-first flexibility - work from anywhere, with trust and autonomy
  • Global collaboration - working with experts across regions and time zones
  • Career growth and development - opportunities to evolve as we scale
  • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
  • Positive-energy culture - grounded in respect, inclusion, and accountability
  • Meaningful impact helping some of the world’s most progressive brands grow

Job title

Senior Account Manager

Job type

Experience level

Senior

Salary

$105,000 - $120,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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