Hybrid Merchant Services Advisor – Account Executive

at PNC

• Job title: Merchant Services Advisor – Account Executive
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Dallas, United States

About the role

• Merchant Services Advisor at PNC markets credit card systems for business customers. Develops client relationships and identifies payment solution opportunities for small businesses in Dallas-Fort Worth area.

Responsibilities

• Markets credit card systems and support services for business customers.
• Attracts and retains client relationships to meet sales objectives.
• Develops and maintains relationships with clients.
• Identifies client requirements and recommends appropriate services.
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry.
• Manages, collects and reports on sales statistics.
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

Requirements

• Experience in Merchant Services/Payment Processing sales preferred
• Bilingual Spanish preferred but not required
• Client Relationship Building
• Competitive Strategies
• Customer Inquiries
• Negotiation
• Operations Management
• Sales Operations
• Business Acumen
• Client Relationship Management
• Customer Experience Management.
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting.
• Selling.
• Tech Savvy
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Roles at this level typically require a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service