Hybrid Detection & Investigation Analyst – Retail Bank Operations

at PNC

• Job title: Detection & Investigation Analyst – Retail Bank Operations
• Job type: Full Time
• Experience level: Junior
• Salary: $34,000 - $59,800 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Louisville, United States

About the role

• Detection & Investigation Analyst in PNC's Retail Bank Operations reviewing customer cases and managing fraud risk. Work involves investigating potential losses and mitigating fraud through analysis and cooperation.

Responsibilities

• Participates in reviewing and investigating customer cases, reports, and work for potential and actual loss
• Responsible for early detection of suspicious activity, control and prevention of losses
• Research and analyze bank activities and reports to detect and prevent possible fraudulent and illegal activities
• Escalates issues as appropriate
• Uses defined research procedures to identify and resolve issues
• Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
• Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate

Requirements

• 1+ years of related experience
• Appropriate knowledge, skills, and abilities for the role
• Equivalent combination of education, job specific certification(s), and experience (including military service) may be considered

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• robust wellness program with financial incentives
• paid time off options including maternity and/or parental leave, paid holidays, occasional absence days, and vacation days