Detection & Investigation Analyst in PNC's Retail Bank Operations reviewing customer cases and managing fraud risk. Work involves investigating potential losses and mitigating fraud through analysis and cooperation.
Responsibilities
Participates in reviewing and investigating customer cases, reports, and work for potential and actual loss
Responsible for early detection of suspicious activity, control and prevention of losses
Research and analyze bank activities and reports to detect and prevent possible fraudulent and illegal activities
Escalates issues as appropriate
Uses defined research procedures to identify and resolve issues
Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Requirements
1+ years of related experience
Appropriate knowledge, skills, and abilities for the role
Equivalent combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
robust wellness program with financial incentives
paid time off options including maternity and/or parental leave, paid holidays, occasional absence days, and vacation days
Job title
Detection & Investigation Analyst – Retail Bank Operations
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