Operations & Patient Services Lead for a leading pharmaceutical company in Barcelona. Managing operational processes and cross - functional collaboration in a hybrid work model.
About the role
- Detection & Investigation Analyst in PNC's Retail Bank Operations reviewing customer cases and managing fraud risk. Work involves investigating potential losses and mitigating fraud through analysis and cooperation.
Responsibilities
- Participates in reviewing and investigating customer cases, reports, and work for potential and actual loss
- Responsible for early detection of suspicious activity, control and prevention of losses
- Research and analyze bank activities and reports to detect and prevent possible fraudulent and illegal activities
- Escalates issues as appropriate
- Uses defined research procedures to identify and resolve issues
- Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
- Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Requirements
- 1+ years of related experience
- Appropriate knowledge, skills, and abilities for the role
- Equivalent combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match, pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- robust wellness program with financial incentives
- paid time off options including maternity and/or parental leave, paid holidays, occasional absence days, and vacation days
Job title
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