Hybrid Detection & Investigation Analyst – Retail Bank Operations

Posted last month

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About the role

  • Detection & Investigation Analyst in PNC's Retail Bank Operations reviewing customer cases and managing fraud risk. Work involves investigating potential losses and mitigating fraud through analysis and cooperation.

Responsibilities

  • Participates in reviewing and investigating customer cases, reports, and work for potential and actual loss
  • Responsible for early detection of suspicious activity, control and prevention of losses
  • Research and analyze bank activities and reports to detect and prevent possible fraudulent and illegal activities
  • Escalates issues as appropriate
  • Uses defined research procedures to identify and resolve issues
  • Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
  • Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate

Requirements

  • 1+ years of related experience
  • Appropriate knowledge, skills, and abilities for the role
  • Equivalent combination of education, job specific certification(s), and experience (including military service) may be considered

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match, pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • robust wellness program with financial incentives
  • paid time off options including maternity and/or parental leave, paid holidays, occasional absence days, and vacation days

Job title

Detection & Investigation Analyst – Retail Bank Operations

Job type

Experience level

Junior

Salary

$34,000 - $59,800 per year

Degree requirement

High School Diploma

Location requirements

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