Sales Development Representative at ACCEO Solutions; responsible for client relations and business development with a focus on accounting software. Provide professional support through calls and CRM management.
About the role
- Inbound Sales Development Representative engaging with potential customers through chat, email, and calls. Qualifying leads and working with Account Executives to ensure consistent customer experiences.
Responsibilities
- Respond quickly to inbound leads across multiple channels, including live chat, email, and other marketing channels
- Conduct structured discovery conversations to understand each prospect’s pain points and urgency for change.
- Qualify opportunities using MEDDPICC, identifying Metrics, Decision Criteria, and Identified Pain.
- Document key insights in Salesforce to enable seamless handoffs to Account Executives.
- Partner closely with Account Executives to align on strategy and ensure a consistent customer experience.
- Manage a steady flow of inbound conversations
- Participate in coaching and training designed to accelerate your development and career path within Pluralsight.
Requirements
- Requires no previous professional experience; ideal for early-career professionals or recent graduates.
- Strong written and verbal communication skills with an emphasis on consultative questioning.
- Exceptional active listening and critical thinking skills, with a passion for uncovering the root causes of business challenges through structured discovery.
- Analytical mindset capable of tying prospect challenges to quantifiable business outcomes (Metrics).
- Highly organized with strong time management and prioritization abilities.
- Collaborative mindset and eagerness to partner with cross-functional teams.
- Growth-oriented attitude with resilience and adaptability.
- Comfortable engaging with prospects via phone, email, and chat.
Benefits
- competitive compensation packages
- medical coverage
- unlimited PTO
- wellness reimbursements
- professional development funds
- Pluralsight subscription
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