Hybrid Inbound Sales Representative – m/f/x

at PlentyONE

• Job title: Inbound Sales Representative – m/f/x
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Berlin, Germany

About the role

• Inbound Sales Representative managing inbound SMB leads for PlentyONE's e-commerce ERP solutions. Qualifying leads, conducting demos, and closing sales with a structured sales approach.

Responsibilities

• First contact and needs assessment: You are the primary point of contact for incoming inquiries from potential customers (leads) via phone, email, and live chat.
• Lead qualification: You analyze and prioritize incoming inquiries to ensure potential customers are a good fit for our product and ready for the next step in the sales process.
• Consultation and presentation: You conduct one-on-one consultations and online demos to clearly demonstrate the value of PlentyONE to prospects.
• Support through to closing: You guide leads through the entire decision-making process, answer open questions, and actively support them until contract signing.
• Regular follow-ups: You maintain contact with prospects, identify purchasing obstacles, and build trust through targeted follow-up actions.
• Collaboration with marketing and product development: You provide structured feedback to the marketing team to improve communication strategies for future leads. You also work closely with product development to relay common customer requirements and possible product improvements.

Requirements

• Experience in e-commerce and initial professional experience in SaaS sales
• Passion for sales and enjoyment in working with customers
• Excellent German and English skills, both written and spoken
• Outstanding communication skills and a positive demeanor
• Team-player mentality and enjoyment in celebrating successes together.

Benefits

• Your voice matters! Your ideas for PlentyONE's success and our support to take care of you personally.
• True work-life balance: Remote work with occasional presence in one of our offices
• Up to date: Work with the latest Apple hardware and technology
• Always improving: Training budget and a variety of workshops
• Well taken care of: comprehensive social benefits, e.g., childcare subsidy, monthly shopping credit, company pension plan, anniversary bonus, referral bonus
• Stay mobile & fit with us: subsidy for fitness membership, Germany public transport ticket (Deutschlandticket) and bike leasing
• Team events and legendary PlentyParties