Inbound Sales Representative focusing on customer inquiries and lead qualification for PlentyONE's E-Commerce solutions. Manage the sales process from initial contact to contract signing in a hybrid working setting.
Responsibilities
First contact and needs analysis: You will be the first point of contact for incoming inquiries from potential customers (leads) via phone, email and live chat.
Lead qualification: You will analyze and prioritize incoming inquiries to ensure potential customers are a good fit for our product and ready for the next step in the sales process.
Consultation and presentation: You will conduct tailored consultations and online demos to clearly demonstrate the value of PlentyONE to prospects.
Support through to closing: You will guide leads through the entire decision-making process, answer open questions and actively support them until contract signing.
Regular follow-ups: You will maintain contact with prospects, identify purchase barriers and build trust through targeted follow-up actions.
Collaboration with marketing and product development: You will provide structured feedback to the marketing team to help improve the communication strategy for future leads.
Requirements
Experience in e‑commerce and initial professional experience in SaaS sales
Passion for sales and enjoyment in customer interactions
Excellent German and English skills, both written and spoken
Outstanding communication skills and a positive demeanor
Team-player mentality and enthusiasm for celebrating successes together
Benefits
Your voice matters: Contribute ideas to PlentyONE's success and receive our support for your personal development.
Work–life balance: Remote work with occasional presence at one of our offices.
Up to date: Work with the latest Apple hardware and technology.
Continuous development: Training budget and a variety of workshops.
Comprehensive benefits: Extensive social benefits such as childcare subsidy, monthly shopping credit, company pension scheme, anniversary bonus and referral bonus.
Stay mobile & fit: Subsidy for gym membership, Deutschlandticket (public transport pass) and bike leasing.
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