Solution Engineer providing technical support and implementation for Onit’s AI - centric legal platform. Engaging with Fortune 500 companies, solving complex challenges in a fast - paced environment.
About the role
- Solutions Architect helping Defense and Intelligence clients implement and utilize Planet's platform for data and analytics. Responsible for client training, requirements translation, and workflow design.
Responsibilities
- Understand clients’ needs and deliver tailored solutions
- Break down ambiguous, high-stakes problems into clearly defined, solvable components
- Leverage analytical skills to deliver products to our D&I customers and support mission requirements
- Design workflows, defining data models, configuring integrations, and helping define tooling that aligns to the customer’s mission.
- Train users, iterate with them in real time, and ensure that Planet solutions become mission-critical to daily operations.
- Translate operational requirements into actionable product feedback for Planet’s engineering teams.
- Communicate technical capabilities back to customers in clear, mission-focused language.
- Rapidly prototype, test, and adjust workflows to match real operational needs.
- Mapping out high-level strategy with decision makers by sitting next to analysts to debug workflows.
- Work closely with customer teams to understand their workflows, pain points, and mission priorities.
Requirements
- Bachelor’s degree in Computer Science, Software, Systems Engineering, or similar
- 4+ years of experience in supporting D&I customers, with specialized technical experience in the general areas of systems integration
- Fluent in Golang, Python, Postgresql, & React or related technologies
- Experience with cloud deployments; GCP, AWS, Azure
- Solid problem-solving and systems thinking skills
- Exceptional communication and stakeholder management
- Ability to quickly learn new technical domains and tools
- Comfortable operating in ambiguous, high-pressure environments
- Deep curiosity and willingness to dive into operational details
- Fluency in translating between technical and non-technical audiences
- Experience with solving complex problems through analytical skills
- Experience scaling and maintaining production systems
Benefits
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Volunteering Paid Time Off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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