Solution Engineer providing technical support and implementation for Onit’s AI - centric legal platform. Engaging with Fortune 500 companies, solving complex challenges in a fast - paced environment.
About the role
- Solutions Architect blending technical and communication skills at Docebo, empowering teams with AI-powered learning solutions. Collaborating with sales and customer success to enhance client experience.
Responsibilities
- Gathering requirements, scoping out technical integrations and presenting technical solutions to customers
- Collaborating on sale proposals and the creation of statements of work
- Addressing solution-based challenges which our customers may have in collaboration with their Customer Success Manager and Account Manager.
- As a Solutions Architect, you will be a responsive and creative member of our cross-functional teams, including sales, professional services, product, and customer success.
- Providing mentorship and support to your other colleagues
Requirements
- Deep technical experience in similar roles (Technical Account Manager, Solution Architect, Solution Engineer, Presales)
- Previous experience working in a pre and post-sales role
- Fluent English
- Good working knowledge of HTML, CSS, and JavaScript
- Ability to code in at least one object-oriented language (PHP, Python)
- Strong knowledge of industry standards such as REST, OAuth 2.0, and SAML 2.0
- Strong knowledge of enterprise technologies and systems such as LDAP, SSO, CRM, ERP, or HRIS
- Ability to travel as needed
Benefits
- Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
- Employee Share Purchase Plan
- Career progression/internal mobility opportunities
- Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
- WeWork partnership and “Work from Anywhere” program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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