Customer Solutions Consultant managing high - quality implementations of Esper's platform for government organizations. Collaborating cross - functionally and ensuring positive customer outcomes during the implementation lifecycle.
About the role
- Solution Engineer providing technical support and implementation for Onit’s AI-centric legal platform. Engaging with Fortune 500 companies, solving complex challenges in a fast-paced environment.
Responsibilities
- You can code in some capacity (in any language), and have built one or more basic to moderately advanced programs. While the Onit platform is primarily a "low-code" solution, a general understanding of programming fundamentals will be important to your success.
- You enjoy working in a fast paced and dynamic environment, with minimal oversight and direction.
- You take responsibility for projects end-to-end, from idea to completion.
- Provide assistance to colleagues where needed.
- Work well in both individual and team settings.
- Participate effectively as an individual and team contributor within a multifaceted technology environment.
- Support delivery and implementation services as necessary.
Requirements
- 2 - 4 years of related application support or software implementation experience.
- Relational Database experience - designing database schemas, working with multiple tables.
- Basic knowledge of HTML, CSS and JavaScript.
- General understanding of programming fundamentals.
- Demonstrated ability to quickly understand business requirements and expectations.
- Excellent verbal and written communication skills.
- Detail-oriented with strong organizational skills.
Benefits
- Health Coverage: Employee and immediate family members.
- Time Away: Flexible paid time off and 10 company paid holidays annually.
- Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
- Income Protection: 100% employer-paid life and disability insurance.
- Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
- Tax-Advantaged Accounts: Flexi, NPS.
- Community Engagement: One paid volunteer day each year to give back to the community.
Job title
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Experience level
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