Operations Manager at Pickwings coordinating customer support and daily operations in logistics. Engaging with clients and ensuring high-quality service in a dynamic startup environment.
Responsibilities
Customer Support: We receive numerous inquiries from customers and carriers every day, which you answer competently both verbally and in writing, using them as opportunities to build a dialogue.
Daily Operations: At Pickwings, quality comes first. Open orders are always your priority and you act proactively so that problems do not arise in the first place.
Enabling: You act as the wingman for our sales team. You create sales opportunities for them and serve as a link between the customer and sales.
All-rounder: As a startup, we will repeatedly entrust you with exciting and challenging tasks from other areas. You show initiative, are flexible, and enjoy learning new things.
Requirements
You have at least 2 years of professional experience, preferably in logistics/transport.
You are assertive and strong in communication.
You have technical understanding and IT skills. We are digital!
Your German and English language skills, written and spoken, are excellent.
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