IT & Digital Transformation Manager managing digital systems and cloud platforms for Deutsche Versicherungsakademie. Responsible for optimizing processes and ensuring IT security and stability.
About the role
- Senior Manager managing application service delivery at Pfizer, ensuring operational excellence and driving innovation with automation and AI. Leading a team and collaborating with various stakeholders across the organization.
Responsibilities
- Responsible for end-to-end service delivery management of a defined application portfolio
- Ensure performance, availability, quality, and financial stewardship
- Manage a team of Application Service Delivery Management (ASDMs) to deliver operational excellence and continuous improvement across the Safety portfolios
- Drive continuous improvement and innovation, leveraging automation and AI to enhance operational efficiency
- Collaborate with infrastructure, platform, and business stakeholders to maintain a stable, future-ready application portfolio
- Oversee individual contributors, fostering a culture of excellence, collaboration, and continuous professional growth
- Maintain and optimize the portfolio of systems supporting the Regulatory and Medical business units
- Promote the identification, design, and implementation of automation solutions
- Oversee budgeting, forecasting, and financial management activities
- Collaborate with creation center teams and business stakeholders for lifecycle management
- Ensure readiness for audits and inspections by maintaining robust controls over computer operations, access management, and change processes
Requirements
- Bachelor's degree in Information Management, Computer Science, Engineering, or Technology Management or a related field
- Minimum 7+ years of progressive experience in information technology, including roles such as architect, business analyst, software developer, systems administrator, database administrator, systems engineer, support specialist, technology team lead, or manager
- Experience and demonstrated competencies in working with teams in a matrixed organization, building strong relationships and driving successful cross-functional outcomes
- Experience managing systems supporting pharmaceutical operations or other highly regulated environments (preferred qualification)
- Experience across multiple R&D domains including Research, Clinical, Safety, Regulatory, and Medical (preferred qualification)
- Expertise in automation and AI-driven solutions (preferred qualification)
- Experience leading global or multi-site teams (preferred qualification)
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
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