VIP Account Manager at Sporty Group managing relationships with high - value clients. Responsible for client retention, satisfaction, and maximizing customer experience.
About the role
- Account Manager at Persona managing technology and reseller partners for growth and adoption. Collaborating on marketing, sales, and partner enablement strategies for impact.
Responsibilities
- Manage and grow a portfolio of high-impact technology, reseller, and referral partners.
- Lead joint business planning and execution to drive adoption and revenue growth.
- Collaborate with Marketing on co-marketing campaigns, events, and content initiatives.
- Partner with Sales and Solutions to align on pipeline development and partner enablement.
- Support negotiation of partnership agreements and lead onboarding for new partners.
- Track and report on key metrics like partner-driven leads, influenced revenue, and activation.
- Develop and refine playbooks to help scale Persona’s partner program.
Requirements
- 4–6 years of work experience
- 2–4 years in partnerships, business development, or strategic go-to-market roles in tech or SaaS
- Proven success driving measurable impact through partner-led initiatives
- Strong relationship management skills
- Excellent communication and organizational skills
- A growth mindset
- Familiarity with identity, fraud, compliance, or trust & safety use cases is a plus
- Willingness to travel monthly for partner meetings
Benefits
- Medical, dental, and vision
- 3% 401(k) contribution
- Unlimited PTO
- Quarterly mental health days
- Family planning benefits
- Professional development stipend
- Wellness benefits
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