Manager of Inside Sales team overseeing operations and enhancing customer relationships. Ensuring sales growth while providing exceptional service and training associates.
About the role
- Inside Sales Specialist managing consumables and minor accessories sales for BeNeLux region. Collaborating closely with various teams to support sustainable business growth in Krakow, Poland.
Responsibilities
- Manage and grow the Belgian, Dutch and Luxembourg aftermarket territory, with responsibility for consumables and minor accessories performance
- Drive profitable revenue growth across the existing customer base by identifying upsell, cross-sell, and retention opportunities
- Build and maintain strong customer relationships, acting as a reliable commercial point of contact
- Work closely with Service Engineers and Service Contract teams to translate installed-base activity into sales opportunities
- Prepare and manage quotations, tenders, and customer-specific offers using SAP, SFDC, and CRM tools
- Promote digital purchasing channels and standing order agreements during customer interactions
- Analyze customer buying patterns, installed base data, and market signals to identify and prioritize growth opportunities
- Coordinate with internal teams to ensure smooth execution and timely resolution of customer needs
- Maintain accurate pipeline, forecast, and activity reporting in line with team standards
Requirements
- Fluent Dutch and good working knowledge of English
- Proven experience in sales, account management, or business development, preferably in B2B or technical environments
- Experience in aftermarket, consumables, services, or installed-base sales is an advantage
- Chemistry or technical background is a plus; full product training will be provided
- Ability to work independently, organize priorities, and manage a defined territory
- Strong communication, relationship-building, and stakeholder management skills
- Results-oriented mindset with a strong customer service ethic
Benefits
- Private healthcare including dental care – MEDICOVER
- Life and long-term disability insurance
- MyBenefit Cafeteria system
- Multisport Card
- Social Fund Subsidies
- Home Office allowance
- Tuition reimbursement
- Referral awards
- Internal career development opportunities in multiple business areas
- Day off to celebrate your birthday
- up to 3 additional days of vacation by length of service in the company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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