Implementation Engineer responsible for implementing Risk & Fraud Management Software Solutions. Collaborate with clients to ensure successful delivery and adherence to quality metrics.
PE
Hybrid Lead Implementation Specialist, English Speaking – Travel & Spend
Posted last month
About the role
- Lead Implementation Specialist managing complex onboarding projects for SMB and Enterprise customers across Travel, Expense, and Invoice products. Ensuring smooth rollouts and successful adoptions with ERP integrations.
Responsibilities
- Own and deliver high-complexity implementation projects involving ERP integrations, ensuring structured delivery and successful adoption across Travel & Spend.
- Coordinate multiple stakeholder groups, including finance leaders, project managers, IT teams, and external consultants, keeping everyone aligned on shared goals.
- Design advanced setups and complex customisations, applying creative problem-solving where standard solutions are not sufficient.
- Apply financial expertise to onboard Invoice modules, supporting customers with policies, workflows, and approval processes.
- Build a strong understanding of ERP systems and finance technology (e.g. NetSuite, Dynamics BC, Dynamics F&O); while you won’t be coding or troubleshooting, an interest in data flows and system interactions is essential.
- Coordinate internal and external technical teams to ensure integrations are delivered smoothly.
- Proactively resolve escalations and provide clear, solution-oriented guidance when challenges arise.
- Mentor and guide junior Implementation Specialists, sharing best practices, technical knowledge, and onboarding tips.
Requirements
- Solid experience in customer-facing roles, including hands-on ownership of projects or implementations in a structured environment.
- Demonstrated ability to manage complex implementations, ideally involving integrations, finance systems, or multi-stakeholder delivery.
- Strong technical and/or financial acumen gained through education or practical experience.
- Excellent communication and stakeholder management skills, with the ability to align cross-functional teams towards a successful onboarding outcome.
- Highly organised, detail-oriented, and comfortable managing multiple complex workstreams.
- A proactive, collaborative, and problem-solving mindset.
- Experience or strong exposure to self-serve or custom integrations (e.g. SSO, HRIS, SCIM, ERP, CRM).
- Background in consulting, finance, or customer onboarding / technical implementation.
- Experience with Spend Management solutions or ERP implementations.
- **English working proficiency is essential**; additional languages are a strong plus.
Benefits
- Receive competitive compensation and equity ownership in Perk.
- Rest and recharge with our generous allocation of vacation days plus public holidays
- Take control of your physical health with your choice of private healthcare or a gym allowance.
- Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
- Join our unforgettable Perk events, including our spectacular annual summer party
- Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
- Make your money go further with our flexible compensation plan.
- Focus on your family with 17 weeks’ paid parental leave during your child’s first year.
- Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
- Broaden your horizons with up to 20 "Work from Anywhere" days per year.
- Nurture your language skills with in real-life English, Spanish and Catalan lessons.
- Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
- Let us help you move to one of our hubs with relocation support.
Job title
Job type
Experience level
Salary
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Degree requirement
No Education Requirement
Tech skills
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