Hybrid Lead Implementation Specialist – DACH, Travel & Spend

Posted 3 days ago

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About the role

  • Lead Implementation Specialist managing onboarding projects for SMB and Enterprise customers in Travel & Spend solutions. Focus on the DACH region with ERP integrations and stakeholder coordination.

Responsibilities

  • Own and deliver high-complexity implementation projects involving ERP integrations, ensuring structured delivery and successful adoption across Travel & Spend.
  • Coordinate multiple stakeholder groups, including finance leaders, project managers, IT teams, and external consultants, keeping everyone aligned on shared goals.
  • Design advanced setups and complex customisations, applying creative problem-solving where standard solutions are not sufficient.
  • Apply financial expertise to onboard Invoice modules, supporting customers with policies, workflows, and approval processes
  • Build a strong understanding of ERP systems and finance technology (e.g. NetSuite, Dynamics BC, Dynamics F&O); while you won’t be coding or troubleshooting, an interest in data flows and system interactions is essential.
  • Coordinate internal and external technical teams to ensure integrations are delivered smoothly.
  • Proactively resolve escalations and provide clear, solution-oriented guidance when challenges arise.
  • Mentor and guide junior Implementation Specialists, sharing best practices, technical knowledge, and onboarding tips.

Requirements

  • German working proficiency is essential, as you’ll communicate with German-speaking customers and stakeholders daily.
  • Solid experience in customer-facing roles, including hands-on ownership of projects or implementations in a structured environment.
  • Demonstrated ability to manage complex implementations, ideally involving integrations, finance systems, or multi-stakeholder delivery.
  • Strong technical and/or financial acumen gained through education or practical experience.
  • Excellent communication and stakeholder management skills, with the ability to align cross-functional teams towards a successful onboarding outcome.
  • Highly organised, detail-oriented, and comfortable managing multiple complex workstreams.
  • A proactive, collaborative, and problem-solving mindset.
  • Experience or strong exposure to self-serve or custom integrations (e.g. SSO, HRIS, SCIM, ERP, CRM).
  • Background in consulting, finance, or customer onboarding / technical implementation
  • Experience with Spend Management solutions or ERP implementations.

Benefits

  • Competitive compensation, including equity in the company
  • Generous vacation days so you can rest and recharge
  • Health perks such as private healthcare or gym allowance, depending on your location
  • Unforgettable TravelPerk events, including travel to one of our hubs
  • Mental health support tool for your wellbeing
  • Exponential growth opportunities
  • Flexibility: We focus on outcomes, not hours—work when you're most productive.
  • Hybrid Work Model: We value in-person collaboration and meet in the office three days a week.

Job title

Lead Implementation Specialist – DACH, Travel & Spend

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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