Sales Manager responsible for Chemetall® surface treatment products, driving growth in Vietnam. Managing key accounts, product launches, and customer relationships in a competitive market environment.
Responsibilities
Manage sales of surface treatment business unit under the Chemetall® brand via direct and indirect distribution in assigned northern territories of VN aiming to generate sustainable sales growth for G-ECT SEA.
Identify and exploit market potential as well as to explore and create customer needs to ensure profitable sales growth by new and existing technologies in new and existing customers.
Take full sales responsibility for Northern Territories, the Sales Manager coordinates Surface Treatment activities for Industry and Automotive (OEM/Component Activities) and thereby acts as single point of contact (SPOC) for Segment Management APAC and Business Management SEA.
Explore and develop new business by high market presence in the field to ensure sustainable growth.
Prepare, negotiate, and conclude business contracts and maintain business growth with customers.
Ensure relationship management w/ all levels of seniority of customer organization (esp. key decider).
Coordinate launch of new products at key customers aligned with Business Management and Marketing.
Provide trainings and share know-how with customers and distribution partners to ensure that the full potential and advantages of G-ECT’s products and process solutions are being materialized.
Maintain and manage sales opportunities, leads, and visit reports maintained in Salesforce CRM tool.
Ensure accurate demand forecasting as basis for stock planning to secure reliable supply to Vietnam.
Ensure “on time response” related to commercial, quality, and technical inquiries / issues of customers.
Achieve net sales / profitability budgets and implement pricing measures timely and efficiently.
Explore and exploit customer needs, industry trends and drivers, unique selling proposition to recommend the best solution(s), leading to the achievement of value creation for the customers and BASF (by Chemetall Process /Solution Selling approach).
Conduct studies and analyze market trends, competitors, product applications, processes and technology and develop related marketing / selling strategies for VN market.
Requirements
Bachelor Degree in Chemistry or Commerce.
Minimum 5 years experiences in commercial or technical roles in Metal Surface Treatment industry
Ability to work in multi-cultural environments and matrix organizations
Good knowledge of Surface Treatment market, products, application processes and technology
Native Vietnamese and good command and English; additional language such as Korean, Japanese, or Chinese language are an advantage
Presentation, conflict management and communication skills to convince all levels of seniority and departments, such as GM, Production, Application and Procurement as well as Line operators and Lab staff
Relationship management and negotiation skills
Microsoft Office user skills (i.e. PowerPoint, Excel, Word, Outlook); additionally Salesforce CRM know-how is an advantage
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