Account Manager driving expansion revenue across RecordPoint's existing customer base in SaaS environment. Collaborating with Customer Experience to identify and close opportunities for compliance, security, and data governance.
About the role
- Global Account Manager responsible for managing key relationships within aroma ingredients. Strengthening strategic accounts and driving growth aligned with BASF's overall strategy requires significant experience in sales and marketing.
Responsibilities
- Responsible for managing relationships at all levels within the customers’ organizations
- Strengthening the global strategic relationship with our global key accounts
- Driving growth in line with our strategy
- Leading customer development and growth activities in alignment with the Aroma Ingredients strategy across Sales, Marketing, and Account Management
- Driving the global key account strategic planning process, including developing and executing strategic account plans and steering cross-regional activities
- Identifying, negotiating, and closing growth opportunities with regional and global key accounts while managing key internal and external stakeholders
- Implementing the Aroma Ingredients strategy and delivering performance targets by defining budgets, monitoring critical KPIs, and driving new business and innovation initiatives
- Acting as the primary customer focal point, serving as the key interface for BASF senior management and leading customer issue escalation and resolution
- Building and maintaining senior-level customer relationships by presenting to internal and external stakeholders and steering high-impact business discussions.
Requirements
- Hold a Bachelor’s or advanced degree
- Bring 5+ years of business experience in Sales, Marketing, or Account Management within aroma ingredients or a related industry
- Demonstrate proven sales leadership and influencing skills, with experience leading strategic account planning at a global or regional level
- Apply strong strategic thinking and organizational awareness to manage complex stakeholder environments and drive mutually beneficial outcomes
- Work collaboratively with an entrepreneurial and solution-oriented mindset across regions and functions
- Leverage strong business acumen, including experience managing budgets, KPIs, and business performance targets
- Communicate effectively at a senior level, possessing strong interpersonal, presentation, and Microsoft Office skills to engage key decision-makers.
Benefits
- Flexible work arrangements whenever possible
- Highly competitive retirement savings plan with company match and investment options
- Well-being programs that include comprehensive mental health support for you and your household family members
- Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
- Back-up child and elder care with discount programs for families of all ages and stages
- Mentoring and career development opportunities that allow you to share, learn, and thrive
- Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
- Employee crisis support for when the unexpected happens
- Access to our BASF wine cellar, employee discounts, and much more!
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