Onsite Senior Operations Supervisor

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About the role

  • Senior Operations Supervisor in a plasma donor center ensuring compliance and operational excellence. Leading staff and supporting donor satisfaction and performance targets in healthcare.

Responsibilities

  • Overseeing the daily activities of donor floor operations
  • Supervising staff and supporting compliance with regulatory and quality standards
  • Acting as lead resource during shifts
  • Ensuring execution of operational priorities and providing direct support to the Center Manager
  • Compiling and submitting orders to vendors to meet inventory levels
  • Supporting daily operational plans to achieve center performance targets
  • Monitoring donor flow and addressing delays or service issues
  • Ensuring accurate documentation of necessary records
  • Participating in onboarding, training, and cross-training of staff

Requirements

  • High school diploma or GED
  • Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
  • CPR Certified
  • 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
  • Exceptional customer service skills
  • Proficient in speaking and writing English, with legible handwriting
  • Ability to understand, explain, and follow SOP’s and protocols
  • Ability to work flexible scheduling to meet business needs
  • Experience in a highly regulated, operations intensive, high volume medical business

Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities

Job title

Senior Operations Supervisor

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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