Senior Problem Manager leading global, cross - functional initiatives for technology incidents at Broadridge. Strengthening operational resilience and elevating incident management practices within ITIL framework.
About the role
- Manager de Parc de Jeux Indoor pour un site de divertissement familial. Responsables des équipes et de la sécurité avec une forte présence terrain.
Responsibilities
- Oversee the operation of a high-traffic indoor leisure park
- Manage and lead teams of 10 to 20 employees
- Supervise site opening and closing procedures
- Ensure strict compliance with safety rules for guests and staff
- Organize visitor flows to prevent overcrowding
- Handle customer complaints and sensitive situations with diplomacy
- Monitor key performance indicators: attendance, revenue, incidents, satisfaction
Requirements
- Significant experience in operational management
- Comfortable managing large and predominantly young teams
- Strong preference for hands-on, field-based roles
- Availability to work weekends, public holidays and school holiday periods
- Natural leadership, sense of structure and discipline
- Experience in leisure, sports, events, retail, hospitality or food service is a plus
- Candidates with backgrounds in the military, security or sports coaching are an advantage
Benefits
- Permanent contract – Full-time
- Training provided upon start
- Young, dynamic and stimulating work environment
- Opportunities for advancement based on performance
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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