Operations Manager overseeing operations, customer service, and employee relations at Uline’s Washington branch. Leading a high - performing team for warehouse and administrative excellence.
About the role
- Entry-Level Operations Assistant managing customer onboarding and SIM inventory in Glasgow for IoT connectivity firm Pelion. Collaborating across teams to enhance operational efficiency.
Responsibilities
- Manage SIM card dispatch, provisioning and overall inventory control.
- Support new customer onboarding activities.
- Handle customer enquiries, including billing investigations and issue resolution.
- Maintain accurate internal records and deliver clear, timely communication.
- Collaborate with global and cross-functional teams to coordinate and resolve operational issues.
- Identify opportunities for process improvements and contribute to enhancing operational efficiency.
Requirements
- Excellent written and verbal communication skills.
- Highly organized, proactive, and detail oriented.
- Ability to manage multiple priorities in a fast-moving environment.
- Strong customer service orientation and problem-solving mindset.
- Proficiency with Microsoft Office tools (Excel, Word, Outlook).
Benefits
- Flexible, hybrid (3 Days in our Glasgow Office)
- 25 days holiday
- 7% employer pension contribution
- Access to comprehensive health and dental plans
- Health assessment
- Worldwide travel insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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