Product Manager guiding the development of municipal software solutions in Austria. Bridging legal requirements with modern product logic to enhance community efficiency.
About the role
- Business Certifications Manager in a hybrid role leading quality and information security initiatives. Overseeing ISO compliance and driving improvement projects across the organization.
Responsibilities
- Champion the development, implementation, and ongoing improvement of our quality and information security management systems, ensuring we meet and exceed ISO standards.
- Collaborate with colleagues across the business to drive compliance with ISO and regulatory requirements, fostering a culture of best practice.
- Design and deliver engaging training sessions that empower teams and promote a culture of excellence.
- Lead and manage impactful improvement projects, working closely with stakeholders to deliver meaningful change.
- Review, update, and develop procedures, policies, and documentation to ensure we remain at the forefront of external business standards.
- Prepare for and facilitate third-party audits (ISO 9001, ISO 27001, Cyber Essentials Plus), building strong relationships with certification bodies.
- Take the lead in preparing and delivering management reviews, ensuring our leadership team is informed and engaged.
- Conduct gap analyses against business standards to support ongoing improvement and compliance.
- Support other teams in maintaining regulatory compliance, including business continuity (ISO 22301).
- Drive business improvement activities following internal and external audits, ensuring lessons learned are translated into action.
- Work closely with enabling functions (information security, technology, data privacy) to ensure our practices align with global policies and standards.
Requirements
- Proven ability to deliver training and foster a culture of business excellence within teams across the organisation.
- Strong project management and analytical skills, with a track record of leading and delivering impactful projects.
- Experience influencing staff at all levels, including senior management, to drive positive change and compliance.
- Good understanding of quality and information security best practices and their application in a business context.
- Experience of working in a regulated environment, ensuring compliance with relevant standards and frameworks.
- Experience of driving process improvement initiatives that deliver measurable benefits to teams.
- Ability to design, document, and map business processes, with an appreciation for how clear process mapping supports continuous improvement.
- Experience of maintaining and enhancing information and quality management systems, ensuring they remain robust and effective in a dynamic business environment.
- Hands-on involvement in implementing ISO 27001 and/or ISO 9001 management systems, or equivalent frameworks, demonstrating a commitment to high standards and continual improvement.
Benefits
- We give a lot back with some of the best benefits in the business.
- Our workplace programs meet the different needs of our diverse teams, and their families too.
- Please see our attractive UK benefits here: Pearson Jobs – Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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