Senior Manager, Change Management leading employee change adoption at Livingston, a major customs broker.
About the role
- Senior Manager leading the IT PMO at Summit Utilities. Overseeing strategic IT projects and managing the team in Arkansas and Texas.
Responsibilities
- Develop and implement the IT PMO strategy, aligning it with the overall business goals and objectives of Summit Leadership
- Lead and mentor a team of project managers and business analysts, providing guidance and support to ensure successful project delivery
- Foster a culture of excellence, collaboration, and continuous improvement within the IT PMO
- Collaborate with IT and business teams to identify opportunities for system enhancements and process improvements
- Oversee the overall planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and within budget
- Maintain portfolio of projects ranging from large, complex ERP initiatives (SAP and Oracle) to smaller enhancements based on the priorities of business leadership
- Establish and maintain project management standards, methodologies, and best practices along with management of PMO Tools
- Monitor project performance, identify risks, and implement mitigation strategies to ensure project success
- Responsible for change management initiatives to support the adoption of new technologies and processes
- Collaborate with stakeholders to identify strategic training needs and develop programs and content to align with overall change management requirements
- Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and external vendors
- Communicate project status, risks, and issues to stakeholders in a clear, concise, and timely manner
- Ensure stakeholder expectations are managed and aligned with project goals
Requirements
- Bachelor’s degree or higher in Information Systems, Business Administration or related field
- 8+ years of progressive experience in IT Project or Product Management, with at least 3 years in a leadership role overseeing enterprise applications and cross-functional teams
- Proven experience managing large ERP systems implementations, enhancements, and conversions in a cloud environment
- Knowledge of SAP and Oracle platforms preferred
- Demonstrated success in vendor management, contract negotiation, and strategic sourcing
- Project Management (PMP), agile (CSM/PSM), or related certification is desirable
Benefits
- Competitive pay
- Medical/dental/vision benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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