Territory Manager for Arjo in Long Term Care segment, managing accounts and driving sales strategies. Responsible for converting prospects into customers with 50% overnight travel.
About the role
- Account Manager managing top merchants at Payplug, optimizing payment flows and developing business strategies. Collaborating closely with clients to increase satisfaction and retention.
Responsibilities
- Manage day-to-day relationships with a portfolio of top Mid-Market and/or Enterprise merchants;
- Prepare and lead regular business reviews with client decision-makers (C-level) to assess performance and plan new strategies;
- Provide personalized support during account setup and activation;
- Monitor and optimize merchants' payment KPIs;
- Support merchants in optimizing and growing their sales through Payplug by proposing solutions tailored to their business;
- Serve as the guarantor of customer satisfaction (notably via NPS) and maximize portfolio retention;
- Grow portfolio revenue (ramp-up, upsell, contract renegotiation);
- Contribute to defining and deploying commercial strategies to help the team achieve upsell and retention targets;
- Work daily to ensure merchant satisfaction and prevent churn through close collaboration with Payplug's Sales, Risk, and Operations teams;
- Collaborate with Product and Data teams to identify and communicate merchants' evolving requirements;
Requirements
- You have at least one initial experience (internship or apprenticeship included) in Sales or Account Management (AM), ideally in tech;
- You can analyze key data and derive actionable insights to optimize client performance;
- You have a genuine affinity for new technologies (Fintech experience is a plus);
- You take a business-oriented approach to accounts: growth, upsell and cross-sell will be integral to your role;
- You can work autonomously in managing your portfolio;
- You act as a strategic partner to your clients, enabling you to detect weak signals (churn risks) as well as upsell opportunities.
Benefits
- Hybrid work arrangement + €350 contribution toward remote work equipment;
- 25 paid vacation days per year & 10 RTT days per year;
- Coffee, tea, snacks, Monday breakfasts, Friday after-work drinks and other events for a lively team atmosphere!
- Offices in Paris' 13th arrondissement (Bibliothèque François Mitterrand).
- Swile meal card worth €10 per day (56% employer contribution by Payplug);
- Health insurance with Alan (Blue plan) covered at 60% by Payplug / Second Parent leave (Parental Act);
- Public transit or Vélib subscriptions covered at 50% by Payplug.
- Moka.care for individual mental health support;
- Windoo: sports, wellness and personal development activities;
- 2 days per year offered for team-building volunteering with nonprofits via DayOne.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager overseeing employee benefit consulting services while managing client relationships. Collaborating with team members to ensure accurate implementation of various employee benefits.
B2B Sales & Partnerships Manager overseeing enterprise sales cycles for AI automated tutoring platform. Building partnerships and driving revenue in a fast - paced startup environment.
Account Manager at krow Group managing integrated campaigns for clients like Post Office and AION. Building relationships, overseeing project delivery, and mentoring junior team members in a hybrid role.
B2B Account Manager driving client relationships and cross - team delivery at Bray Leino agency in North Devon. Overseeing dynamic B2B accounts and ensuring high - quality marketing results.
Account Manager growing client relationships for Data & AI in Stockholm. Focusing on B2B sales, building long - term relationships and delivering value to customers.
Account manager managing e - trade marketing strategies at Easyparapharmacie, leveraging deep insights for business growth. Collaborating within a dynamic and innovative team in Nice.
PR & Marketing Manager for AIRE in Toronto promoting wellness experiences through B2B partnerships and brand activations. Building local relationships and managing communication strategies.
Account Manager managing strategic customer accounts at ELSA, an AI - powered English communication training company. Ensuring exceptional client satisfaction and fostering growth through strong relationships.
Senior Key Account Manager collaborating with Enterprise clients on strategic transformation programs. Leveraging SaaS solutions to create measurable impacts in consulting engagements.