Technical Account Manager at PayPal improving service delivery for Enterprise merchants. Manage deals, consult on integrations, and advocate for customer needs.
Responsibilities
Manage and close deals from a technical and operational requirements perspective
Partner with Enterprise merchants through discovery and consulting sessions
Implement product demos and proof of concepts
Diagram systems connections and flow of data
Advocate for customer needs to overcome adoption blockers
Installation and configuration of payment APIs and commerce products
Communicate major technical issues to merchants
Consult with merchants and internal teams on integration best practices
Requirements
5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Knowledge of Observability and Monitoring Tools such as Datadog, Splunk.
Familiarity with AI tools - Claude AI, Perplexity etc.
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