Detail - oriented Jr. Account Manager supporting client service in group benefits. Collaborating with clients and managing data amid a hybrid work model in Toronto, Ontario.
About the role
- Technical Account Manager at PayPal improving service delivery for Enterprise merchants. Manage deals, consult on integrations, and advocate for customer needs.
Responsibilities
- Manage and close deals from a technical and operational requirements perspective
- Partner with Enterprise merchants through discovery and consulting sessions
- Implement product demos and proof of concepts
- Diagram systems connections and flow of data
- Advocate for customer needs to overcome adoption blockers
- Installation and configuration of payment APIs and commerce products
- Communicate major technical issues to merchants
- Consult with merchants and internal teams on integration best practices
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- Knowledge of Observability and Monitoring Tools such as Datadog, Splunk.
- Familiarity with AI tools - Claude AI, Perplexity etc.
Benefits
- Medical, dental, vision insurance
- Life and disability insurance
- Parental and family leave
- 401(k) savings plan
- Paid time off
- Flexible work environment
- Employee shares options
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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