Hybrid Manager, Technical Account Management

Posted last week

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About the role

  • Technical Account Manager at PayPal improving service delivery for Enterprise merchants. Manage deals, consult on integrations, and advocate for customer needs.

Responsibilities

  • Manage and close deals from a technical and operational requirements perspective
  • Partner with Enterprise merchants through discovery and consulting sessions
  • Implement product demos and proof of concepts
  • Diagram systems connections and flow of data
  • Advocate for customer needs to overcome adoption blockers
  • Installation and configuration of payment APIs and commerce products
  • Communicate major technical issues to merchants
  • Consult with merchants and internal teams on integration best practices

Requirements

  • 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • Knowledge of Observability and Monitoring Tools such as Datadog, Splunk.
  • Familiarity with AI tools - Claude AI, Perplexity etc.

Benefits

  • Medical, dental, vision insurance
  • Life and disability insurance
  • Parental and family leave
  • 401(k) savings plan
  • Paid time off
  • Flexible work environment
  • Employee shares options

Job title

Manager, Technical Account Management

Job type

Experience level

Mid levelSenior

Salary

$117,500 - $174,350 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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