Optimization Product Manager responsible for vision and performance of self service tools at PayJoy. Actively improves customer experiences with chatbots and IVR systems in a global market.
PA
PayJoy
Currently Hiring
About the company
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide.
Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
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119 jobs found
Risk Manager optimizing portfolios for PayJoy's financial products. Using data and ML tools to improve risk outcomes and support business growth.
Customer Support Supervisor at PayJoy providing exceptional customer support and analyzing operational efficiency. Guiding the customer service team to enhance service quality in a hybrid work environment.
Tools & Metrics Manager managing BizOps tooling including CRM and automation platforms for PayJoy. Focused on enhancing operational efficiency and reporting for the financial operations team.
Sales Enablement Lead improving credit access for underserved markets through training initiatives. Collaborating with teams to create impactful learning tools and enhance sales productivity.
Marketing Coordinator at PayJoy managing trade marketing strategies across channels. Focused on operational excellence and driving customer engagement through promotional initiatives.
eCommerce Planning Analyst at PayJoy creating performance reports and managing business unit indicators. Collaborating with global teams for strategic planning and decision - making.
Technical Program Manager for PayJoy to expand smartphone financing in India. Overseeing product delivery and collaboration across multiple teams in a fintech environment.
Compliance Manager overseeing regulatory risk management and compliance for a fintech company. Driving risk mitigation with a focus on consumer protection and AML regulations in Mexico.
Legal Intern supporting the General Counsel in legal research and document management. Contributing to regulatory demands and executive presentations in a fast - paced environment for a fintech company.
Sales Trainer delivering training programs to support field sales efficiency at PayJoy. Focused on bridging performance gaps in sales and enhancing team productivity.
Mentoring and guiding a team focused on improving processes in Merchant Operations at PayJoy. Handling partner queries, onboarding, and streamlining workflows for a better customer experience.