Hybrid Manager, Employee Relations

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About the role

  • Manager, Employee Relations overseeing HR compliance and employee engagement strategies at Paychex. Managing complex ER matters while fostering an inclusive workplace culture.

Responsibilities

  • Lead the timely investigation, analysis, and disposition of complex ER cases, ensuring compliance with internal policies and external regulations.
  • Provide expert guidance to HR partners and business leaders on sensitive and high‑risk ER scenarios, including business conduct, performance issues, terminations, and policy interpretation.
  • Develop rapid‑response plans and risk‑mitigation strategies for emerging or unique ER challenges.
  • Contribute to the development, implementation, and communication of HR policies and procedures.
  • Partner with Internal Audit to review findings and recommend appropriate actions or resolutions.
  • Collaborate with legal counsel to ensure policies and programs reflect evolving federal, state, and local regulatory requirements.
  • Define and implement proactive ER strategies that strengthen culture, productivity, motivation, and morale.
  • Lead ER strategic initiatives and cross‑functional projects to improve business outcomes, drive retention, and enhance workforce engagement.

Requirements

  • Bachelor’s Degree required; Master’s preferred.
  • 10+ years of Human Resources experience, with strong experience in Employee Relations.
  • Minimum 3 years experience working within or supporting multi-tiered ER environments.
  • Minimum 5 years experience influencing and guiding stakeholders or teams (formal people leadership not required).
  • PHR/SPHR or GPHR certification preferred.

Benefits

  • Award-winning training
  • Endless opportunities for growth and development
  • Fostering an inclusive and innovative culture

Job title

Manager, Employee Relations

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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