Hybrid Director of Benefits Consulting – Hybrid

at Patriot Growth Insurance Services, LLC

• Job title: Director of Benefits Consulting – Hybrid
• Job type: Full Time
• Experience level: Lead
• Salary: $160,000 - $175,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Woodbridge, United States

About the role

• Director of Benefits Consulting at Patriot Growth Insurance Services focusing on client satisfaction and team leadership in a hybrid role. Overseeing large accounts and ensuring smooth benefits implementation and management.

Responsibilities

• Keep the team informed and communicate thoroughly concerning client issues, renewals, and proactive work.
• Positively influence the team members by being a trusted mentor, offer encouragement and praise, promote engagement, and build good working relationships.
• Strategically plan, execute, and drive benefits plan renewal timelines with the Producers to ensure minimal hold-ups.
• Partner with clients to help identify their business long-term employee benefits goals and develop a strategic plan to achieve them.
• Assist with day-to-day client needs in a timely manner.
• Perform annual renewal negotiations with the carriers, renewal plan selection, and other renewal functions as needed.
• Present clients with options to enhance their benefits package, including voluntary benefits, and cross-selling opportunities to enhance their package via renewal.
• Ensure that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption and communicate any major issues/changes.
• Responsible for the renewal checklist and meets with the Producers to discuss the renewal timeline.
• Conduct employer presentations (phone/webinar/in-person) in a consultative, logical, professional, and informative manner.
• Assess clients' understanding and attitude during meetings and presentations, encouraging feedback, and adjusting accordingly.
• Assess the nature of a problem quickly, understand thoroughly the expectations of the client, and consistently meet those expectations through viable solutions in a timely manner.
• Proactively respond when a potential problem is discovered and assist the client with any escalated employee benefit issues.

Requirements

• 4-6 years of Account Management experience with self-funded, large groups
• 2-4 years of leadership experience at an independent agency
• NJ Life & Health license
• Excellent interpersonal and communication skills (both oral and written)
• A passion for leading a team that drives our agency's success
• Ability to establish and maintain effective working relationships with all stakeholders
• Occasional travel required to conduct in-person client open enrollment meetings
• BenefitPoint Agency Management System and Employee Navigator experience preferred
• Proficient with the use of Microsoft Office Suite and products
• Authorized to work in the U.S. without sponsorship.

Benefits

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)