About the role

  • Executive Director leading operations at Great Lakes Management, focusing on assisted living excellence. Collaborating with teams, ensuring compliance, and fostering resident satisfaction.

Responsibilities

  • The Executive Director collaborates with department directors to establish performance and operational objectives, offering continuous support to foster their professional growth and sustain a high-performing leadership team within the community.
  • Tracks financial performance and participates in creating annual budgets, ensuring monthly compliance.
  • Reviews monthly financial statements and oversees resident billing processes.
  • Establishes an environment conducive to quality services and high customer satisfaction.
  • Engages with residents and families regularly, fostering and upholding positive relationships through effective communication, addressing concerns, and conducting satisfaction surveys.
  • Maintains excellent customer service standards and encourages all employees to do the same.
  • Assists marketing staff in implementing effective strategies and monitors occupancy data.
  • Ensures compliance with all state and federal regulations within the community.

Requirements

  • Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
  • Proficient in verbal and written communication with a focus on excellence
  • Familiarity with Microsoft Word and Excel for efficient task management
  • Basic understanding of accounting principles to aid in financial tasks
  • Capable of organizing and prioritizing multiple projects effectively
  • Skilled in maintaining confidentiality of personnel, financial, and sensitive information
  • Demonstrates tactfulness in interactions with residents, families, staff, and various stakeholders
  • Adhere to organizational policies and procedures
  • Possesses a valid driver’s license with an acceptable driving record and has access to a vehicle.

Benefits

  • Full Benefits package
  • Opportunities for professional development
  • Supportive work environment with a focus on employee wellbeing

Job title

Executive Director

Job type

Experience level

Lead

Salary

$90,000 - $100,000 per year

Degree requirement

High School Diploma

Location requirements

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