Assist in product operations at Renner ensuring key process execution and brand support. Required to have strong teamwork and communication skills with Excel proficiency.
About the role
- Operations Coordinator supporting live sports events on CBS.com and apps. Ensuring real-time operations and managing workflows during live events.
Responsibilities
- Support Live Events across CBS.com and apps focusing on Sports events
- Responsible for supporting operational workflows, accompanying documentation, and day-to-day content needs and updates related to live events on CBS Digital platforms (OTT/CTV, Web, and Mobile Apps) and properties
- Ensure real-time operations and monitor the start and end of all live events
- Working during all live events
- Schedule is primarily weekends, holidays, and evenings
- Scheduling and programming live events on platforms
- Creating operational workflows and accompanying documentation for: Homepage marquees, Real-time publishing/unpublishing, Live event curation
- Supporting Dynamic Ad Insertion operations
- Creating Jira ticketing process for all necessary work
- QA of live events across all platforms and locations
- Escalating any issues outside of the purview of Operations to the appropriate channels
- Triaging and resolving any operational issues
- Additional duties as assigned
Requirements
- Bachelor’s degree
- 2+ years of experience in project, content management, product support in a digital consumer environment, or a closely related role
- Strong QA skills with demonstrated ability to drive product decisions, prioritization, and trade-offs
- Experience using CMS and DAM systems
- Familiarity with live streaming events, and core user behaviors
- Excellent written and verbal communication skills, with the ability to clearly convey requirements, and performance to technical and non-technical stakeholders
- Strong problem-solving skills and attention to detail, particularly when working with live events
- Ability to collaborate effectively in a fast-paced, cross-functional team environment and adapt to evolving priorities and market dynamics.
Benefits
- Global Inclusion Internships
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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