Senior Associate in product operations at athenahealth enhancing healthcare solutions through client communication and analytics. Responsible for planning and executing impactful product features with cross - functional teams.
About the role
- Senior Product Operations Manager responsible for executing client-facing Airtable implementations. Tailoring solutions to client needs while managing technical realities and strong client relationships.
Responsibilities
- Build and configure Airtable systems tailored to client needs
- Serve as subject-matter-expert for Airtable
- Manage and orchestrate support and training
- Contribute to and lead quality training programs
- Implement best practices and documentation
Requirements
- 3+ years experience in an Airtable-building role
- Deep understanding of Airtable, including interfaces, formulas, linked records, and automations
- Proficiency in Asana, Wrike, Harvest, Slack, Notion
- Experience creating accessible learning and training materials
- Exceptional ability to recognize opportunities to improve workflows
Benefits
- Flexible hybrid model
- Health insurance
- Paid time off
- Professional development
- Reasonable accommodations for persons with disabilities
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