Operations Analyst analyzing consumer loan portfolios with the Operations Head. Managing quality controls for operational execution at Banistmo.
About the role
- Sales Operations internship in Barcelona with papernest, focusing on automating processes and analyzing sales data within an international team. Support various teams to optimize offerings and improve operational targets.
Responsibilities
- Collaborate with Tech Team to develop processes automation (Jira, Salesforce Flow, no-code tools like Make...)
- Help to analyze sales data and deploy action plan to achieve operational targets
- Use existing dashboards and improve our data visualization
- Take actions to correct discrepancies and achieve objectives
- Communicate results to key stakeholders
- Assist the Sales Ops Executive and Head of Operations to manage the offer portfolio
- Set up the offer and prices in the back office
- Coordinate with other teams (training, product, operations management) to release or update offers
- Resolve operational and technical incidents on a daily basis
- Collaborate with Sales to optimize processes and participate in continuous improvement using Lean methodology (Value Stream Map, shadowing,etc…)
Requirements
- Curiosity and a desire to learn, especially in the areas of data and technology
- The Sales Operations position will quickly lead you to master all our technical tools (Salesforce, BigQuery, Looker Studio, Jira, Github...)
- Knowledge of at least one programming language (SQL, Python, Java, JSON...) is a plus
- Analytical mindset: rationalize issues, find pragmatic solutions and draft action plans
- "Hands-on": Ability to be on the field and perform daily tasks
- Ownership: Autonomy, ability to manage and deliver multiple projects simultaneously
- Enthusiastic: Positive attitude and communication, creative problem-solving approach
- Team player
- Fluent in English and Italian. French or Spanish is a plus.
Benefits
- Evolve in an international and inclusive environment: everyone has a place at papernest, and with more than 46 different nationalities, it's not uncommon here to start a sentence in English and finish it en français o en español
- Compensation & partnerships: your talent deserves to be rewarded! Enjoy a competitive compensation for your internship. We value every contribution and are committed to offering attractive remuneration for your efforts and dedication. Also, with your papernest badge, you will have access to various partner services (restaurants, wellness centers, mobility...)
- Meals: a healthy and balanced breakfast is offered every Tuesday!
- Career Development: at our company, interns are not just “photocopy-coffee” assistants! As a full-fledged team member, you're here to learn, but also to share your ideas and implement projects. You'll be supported throughout your journey to maximize your skills and prepare for your future.
- Remote Work: enjoy 1 day of remote work per week to optimize your focus and efficiency.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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