Offer & Revenue Manager managing partnerships and revenue optimization in Spain for Papernest. Collaborating cross-functionally to enhance revenue performance and support business growth.
Responsibilities
Manage existing partnerships (farming): Be the daily point of contact between our partners and internal teams (operations, tech & product, data, finance) and ensure that everything is put in place for us to collectively achieve defined objectives.
Facilitate cross-functional knowledge sharing, ensuring internal teams are aligned on updates, new processes, and strategic changes.
Analyze provider performance metrics and financial indicators, identify areas for improvement, and support decision-making.
Develop new partnerships (sourcing): In existing markets or within new verticals whose potential you will have previously analyzed.
Act as the primary liaison between O&R and Internal teams to support partnership growth.
Support the deployment of new processes and tools, including documentation, training, and post-launch troubleshooting.
Own the revenue and support internal stakeholders on revenue-related activities including performance monitoring and continuous improvement of KPIs (conversion rate, revenue per client).
Define commercial strategy along with ops and data team.
Oversee and streamline provider billing and claims processes, ensuring accurate reconciliation and compliance with contractual agreements.
Act as a point of contact for process documentation, ensuring new initiatives are properly documented and easily accessible.
Contribute to 'build' projects that will be defined with the stakeholders with whom you will work daily (operations, tech & product, data).
Requirements
5+ years of experience in Start-ups, consultancy.
Experience in Operations, Revenue Management, or Business Operations, preferably in a fast-paced, tech-driven environment.
Strong analytical skills with experience in modeling, revenue analytics.
Excellent communication and stakeholder management skills, with a proactive and solution-oriented mindset.
Negotiation skills are a plus.
Experience with data-driven decision-making.
Proficiency in SQL, Excel, and/or BI tools.
Project management experience, particularly in cross-functional initiatives involving multiple stakeholders.
Proficient in Spanish & English.
Benefits
Impact: Directly contribute to the growth of our revenue streams by optimizing key operations.
Collaboration: Work cross-functionally with Sales Ops, Finance, Tech, and external partners.
Innovation: Leverage automation, data, and analytics to enhance revenue performance.
Growth: Join a dynamic, high-performing team in a company scaling rapidly in multiple markets.
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