Project Manager overseeing end - to - end execution of key projects for New Product Development at IDEX. Bridging engineering, production, product management, and stakeholders for operational excellence.
About the role
- Implementation Project Manager at Pantomath, leading customer deployments and ensuring project success through effective management. Aligning teams and mitigating risks for timely delivery.
Responsibilities
- Lead cross-functional project execution for new customer implementations, from kickoff through go-live.
- Define project scope, goals, deliverables, and success metrics in alignment with customer objectives.
- Build and manage project plans, timelines, resource allocation, and risk mitigation strategies.
- Coordinate with Customer Experience, CX Engineering, Product, and Sales to ensure delivery alignment.
- Act as the primary point of contact for all implementation-related communications with the customer.
- Proactively manage project risks and issues, escalating when necessary to ensure successful outcomes.
- Facilitate regular project updates, executive summaries, and post-implementation retrospectives.
- Develop reusable project templates and documentation to scale implementation repeatability.
- Contribute to continuous improvement of delivery methodologies and internal tools.
- Support change management and customer enablement during the implementation process.
Requirements
- 5+ years of project management experience, preferably in SaaS or enterprise software implementation.
- Strong working knowledge of project management principles, tools, and best practices.
- Demonstrated success delivering cross-functional technology projects with external stakeholders.
- Excellent communication and stakeholder management skills.
- Proven ability to manage multiple concurrent projects in fast-paced, dynamic environments.
- Proficiency in project planning tools (e.g., Asana, Jira, Smartsheet, or similar).
- Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
- PMP or comparable project management certification is a strong plus.
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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