The successful candidate will be responsible for offering products in digital environments, with a mindset focused on building, enhancing, and innovating digital products.
Focus on customer experience, conducting digital journey analyses and studies of consumer behavior within digital platforms to drive business outcomes and customer satisfaction.
Additionally, support data organization and interpretation, the preparation of executive presentations, and the generation of business insights, always with a strategic perspective and focus on the customer’s needs and the appropriate product.
The role is part of an innovative team in the financial sector, committed to creating solutions that impact millions of customers.
The successful candidate will participate in strategic projects with exposure to areas such as technology, marketing, and financial products, with continuous learning alongside experienced leaders and the opportunity to propose ideas that deliver real results.
Monitor KPIs to evaluate product success.
Data Analysis: Interpret data to support informed decision-making.
Requirements
Microsoft Office: Excel and PowerPoint (Advanced).
Familiarity with collaboration tools (Teams, SharePoint).
Experience with Agile methodologies.
Knowledge of financial products (preferably: current accounts for minors, investments, pension plans, capitalization products, and consórcio [group purchasing consortia]).
Experience in customer journey mapping and a user-centered mindset.
Experience in business areas, working closely with technology and digital products.
Basic knowledge of digital marketing and UX (Desirable).
Degree: Enrolled or completed (Business Administration, Economics, Engineering, etc.).
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