Sales Specialist driving sales success for DNV's MSC and Training services. Responsibilities include customer acquisition, relationship management, and sales process improvements.
About the role
- Senior Manager driving Salesforce optimization across Sales, Marketing, and Customer Success for Packsize. Overseeing team management, system enhancements, and data integrity on a global scale.
Responsibilities
- Manage and mentor Salesforce administrators and developers across multiple time zones.
- Foster a culture of collaboration, accountability, and continuous learning.
- Oversee configuration, customization, and integration of Salesforce with enterprise systems (e.g., SAP, Domo, Microsoft 365).
- Implement security measures, including role-based access and compliance with corporate standards.
- Partner with Sales, Marketing, and IT stakeholders to translate business requirements into scalable Salesforce solutions.
- Develop and execute CRM strategies to improve customer engagement and operational efficiency.
- Ensure data quality through audits, deduplication, and adherence to compliance policies.
- Maintain documentation for processes, policies, and user training.
- Identify automation opportunities and leverage new Salesforce features (AI, analytics).
- Drive continuous improvement initiatives to enhance user experience and system performance.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
- 5+ years of Salesforce experience, including at least 2 years in a leadership role.
- Salesforce Administrator and Advanced Administrator certifications required; Platform App Builder or Architect preferred.
- Strong understanding of Salesforce Clouds (Sales, Service) and integration best practices.
- Excellent communication, project management, and stakeholder engagement skills.
Benefits
- Health insurance
- 401(k) matching
- Competitive salary
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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