L&D Senior Associate supporting learning program implementation in collaboration with local team at PwC. Focused on building meaningful client connections and delivering quality learning solutions.
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Hybrid Enterprise Organizational Development and Change Management Consultant
Posted yesterday
About the role
- Enterprise Organizational Development & Change Management Consultant at Pacific Life focusing on large-scale organizational changes and improving employee adoption. Engaging leaders and stakeholders for successful change initiatives.
Responsibilities
- Design, lead, execute, and maintain change management programs, processes, tools, and training to develop employees’ ability to navigate change and drive adoption of new behaviors
- Build strong relationships, partner, and consult with key leaders and employees to understand the reasons, scope, and impacts of proposed changes, then coach them to deliver and execute.
- Assess how program and change initiative timelines fit into the enterprise-wide landscape, and manage change initiatives accordingly.
- Conduct change risk, stakeholder analysis, change impact assessments, and readiness assessments to anticipate and address resistance.
- Define the vision, objectives, and success criteria for any large-scale changes by building solid change plans which integrate with project plans.
- Develop and execute tailored engagement strategies to build awareness, desire, and commitment.
- Design, deploy, and coach on organizational development strategies to facilitate organizations, teams, and individuals working more effectively.
- Partner with Talent Management, Project Management Offices, People Experience COEs, and HR Business Partners to guide and support effective communications, training material development, and change management plans for projects.
- Source and oversee change management contractor support for divisional and departmental projects.
- Provide change management expertise within project governance, advising project managers and leaders on adoption risks and mitigation strategies.
- Leverage change management software (ChangePlan) to capture, monitor, and report on change activity and capture, measure, and track change saturation, fatigue, etc.
- Track, monitor, and report on change management metrics and KPIs, measuring adoption of and engagement with changes.
Requirements
- 10+ years of experience in Change Management or Organizational Development.
- Bachelor’s degree in HR, Industrial-Organizational Psychology, or related field
- PROSCI certification or equivalent
- Experience working in a fast-paced, dynamic, and global workplace
- Strong analytical, facilitation and problem-solving skills
- Excellent consultation and communication skills, with the ability to work collaboratively across the enterprise with diverse teams and stakeholders and present insights to leadership
- Coaching certification (ICF preferred) is a plus.
Benefits
- Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
- Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
- Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Paid Parental Leave as well as an Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
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